Decision Support Project Specialist provides technical guidance and solutions to user groups working with decision support software and data tools. Analyzes user requirements and evaluates functionality and configuration options available for existing and new software. Being a Decision Support Project Specialist delivers user training and coaching to facilitate problem solving and decision making using hardware, software, datamarts, and data warehouses. Plans, coordinates and monitors projects to prepare, test, and deploy decision support tools, reports, dashboards and models to users. Additionally, Decision Support Project Specialist troubleshoots and resolves problems. May have specialized knowledge of a particular software product tool or module that is utilized. Requires a bachelor's degree. Typically reports to a manager or head of a unit/department. Decision Support Project Specialist is a specialist on complex technical and business matters. Work is highly independent. May assume a team lead role for the work group. To be a Decision Support Project Specialist typically requires 7+ years of related experience. (Copyright 2024 Salary.com)
Sales & Client Support Specialist
We are here to revolutionize the tile industry. By implementing an innovative online platform paired with unmatched product and customer service, we've made it easier to shop for beautiful, sustainable tile sourced and handcrafted in the USA. Our tireless commitment to innovation, transparency, and sustainability has not gone unrecognized. We've had the honor of making the 2015 & 2016 Inc. 5000 list as one of the fastest-growing private companies in the U.S. and are recognized as a B Corp for how we use business as a force of good. With an innovative product, an ambitious team, and an inspiring mission, we're changing the way you think about tile.
We are currently looking for a fantastic Customer Support Specialist to strengthen our fast-growing, dynamic team. You’ll be on the front line, helping our customers and sales team achieve success. We’re talking about someone passionate about helping others and supporting a great team (it also helps if you love interior design or tile!). We are a fun company and we want to work with people who love life & love their job.
We provide competitive compensation that includes a base hourly wage company bonus play stock options, health and wealth benefits, other perks, a rich culture, continued professional development through ongoing training, experimenting, and opportunities to grow within the organization. The pay range for this role is $20 - $22 an hour.
The Role
You're a Great Fit if You...
What We're Looking For
We're building a diverse and inclusive work environment where we learn from each other. We welcome people of diverse backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a fun/all-in place to work. We offer full benefits coverage, PTO, 401(k) match, maternity/paternity leave, life insurance and disability, employee stock options, and more. Join the team at Fireclay!
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to people@fireclaytile.com
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