Decision Support Project Specialist provides technical guidance and solutions to user groups working with decision support software and data tools. Analyzes user requirements and evaluates functionality and configuration options available for existing and new software. Being a Decision Support Project Specialist delivers user training and coaching to facilitate problem solving and decision making using hardware, software, datamarts, and data warehouses. Plans, coordinates and monitors projects to prepare, test, and deploy decision support tools, reports, dashboards and models to users. Additionally, Decision Support Project Specialist troubleshoots and resolves problems. May have specialized knowledge of a particular software product tool or module that is utilized. Requires a bachelor's degree. Typically reports to a manager or head of a unit/department. Decision Support Project Specialist is a specialist on complex technical and business matters. Work is highly independent. May assume a team lead role for the work group. To be a Decision Support Project Specialist typically requires 7+ years of related experience. (Copyright 2024 Salary.com)
Scratch Financial ("Scratchpay") is a financial technology startup based in Los Angeles, California. Our goal is to make difficult financial decisions simple and increase accessibility to fair, affordable, and transparent medical financing. Driven by our award-winning technology, Scratchpay has become the fastest growing financing provider in veterinary care, with our payment plans now offered in over 10,000 practices across the U.S. and Canada–ranging from dental offices to optometry clinics. We’re rapidly launching a new Point-of-Sale payment processing suite to help our providers create a better payments experience for their patients.
If putting compassion first, helping create groundbreaking products and continuously iterating & refining those products sound like you, then we encourage you to apply.
Scratch Financial is on the hunt for a dynamic Support Operations Specialist to jump aboard our ever-expanding team. As a crucial member, you'll be the go-to technical guru for the Scratch servicing team, mastering the ins and outs of our cutting-edge payment processing and communications products. But that's not all – we need someone with the knack for scaling support operations to new heights. Your mission? Craft and upkeep vital documentation for both internal and external audiences, while also spearheading the implementation of innovative processes to turbocharge support efficiency. Join us in revolutionizing the way we support our customers!
\nScratchpay is committed to diversity in its workforce and is proud to be an equal opportunity employer. Scratchpay considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
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