Decision Support Specialist jobs in Temple, TX
Decision Support Specialist provides guidance and solutions to users working with decision support software and data tools. Assists in the preparation, deployment, and delivery of decision support tools to users. Being a Decision Support Specialist analyzes user requirements and evaluates functionality and configuration options available for existing and new software. Requires a bachelor's degree. Additionally, Decision Support Specialist typically reports to a supervisor or manager. The Decision Support Specialist work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Decision Support Specialist typically requires 4 -7 years of related experience. (Copyright 2024 Salary.com)
Recently Added Decision Support Specialist jobs
IT Systems Support Specialist
- City of Bryan
-
Bryan, TX
FULL_TIME
-
Position InformationPosting Number2023172
Position TitleIT Systems Support Specialist
Position #8027
FLSANon-Exempt
Classification TypeLabor/Maintenance/Technical
DepartmentInformation Technology
Job TypeFull Time
Work ScheduleMonday-Friday; 8am-5pm
Hiring Pay Rate$18.50-$20.00/hour (depending on qualifications)
Posting Opening Date01/11/2024
Posting Closing Date
Job SummaryThe System Support Specialist provides front-line support to the City of Bryan employees/end users for desktops, laptops, and all peripheral technology devices and performs work involving troubleshooting and assistance in the following areas: PC hardware and software, network file and print services, and numerous other IT-related applications.
Essential Job Functions- Provides end-user support by monitoring and responding to IT Support tickets received by email, phone, and in-person regarding computers, phones, mobile devices, printers, and other peripherals.
- Provides courteous and expedient end-user support when resolving issues. Escalates complex issues to the appropriate support teams as needed.
- Interprets. classifies, tracks, and monitors support cases to ensure timely resolutions.
- Properly documents all steps taken to resolve service requests.
- Installs, upgrades, moves, troubleshoots, repairs, and performs preventive maintenance on workstations and peripherals.
- Researches resolutions to hardware errors or failures and software issues.
- Installs approved and licensed client software applications.
- Adheres to asset management policies and tracks computer equipment.
- Adheres to established standards for desktop and laptop software and hardware utilization and configuration.
- Researches, resolves, documents, and communicates system hardware, processes, and procedural issues.
- Maintains current knowledge and level of expertise to ensure effective problem-solving capabilities.
- Responsible for configuring, testing, and managing the installation and rollout of Microsoft Operating Systems and Office products.
- Remains current on industry standards and principles through regular review and study of technical material via online classes and training site subscriptions.
- Provides 24 × 7 on-call support on a rotating schedule.
- Performs related duties as required.
- Responds regularly and promptly to work.
Minimum QualificationsRequired:- High School Diploma or GED.
- At least one (1) year of work experience involving computer maintenance and support.
- Experience in personal computer maintenance and support and LAN/WAN support.
- Experience in a network environment utilizing, installing, troubleshooting, and updating the following systems and software: Windows Server 2016 and newer, Microsoft Exchange Server 2016 and newer, Windows 8/10/11, and Microsoft Office 2016 and newer.
Preferred:- Associate’s degree or higher, with major coursework in computer science or a similar field of study.
- Background in PC support or a call center environment.
Knowledge, Skills & AbilitiesKnowledge of:- Networking and data processing techniques.
- Computer hardware and software.
- Computer operating procedures and techniques.
Ability to:- Learn department functions thoroughly to provide general information and explain detailed department processes and procedures.
- Demonstrate collaborative, respectful, and productive work habits.
- Maintain and continually update knowledge of the principles, practices, equipment, and materials used in data processing and computer programming.
- Accurately troubleshoot hardware and software-related problems.
- Install, monitor, maintain, and troubleshoot the City’s software, workstation applications, printers, and other peripherals.
- Work independently on projects with minimal supervision or as part of a team as needed.
- Work efficiently in a fast-paced environment subject to frequent interruptions.
- Prepare clear, concise, and complete reports, correspondence, and other written materials.
- Display ethical conduct, individual initiative, creative problem-solving, and responsive service.
- Organize workload; establish priorities; and meet established deadlines and standards of work output.
- Maintain the absolute confidentiality of sensitive files, data, and materials accessed, discussed, or observed while working with City staff.
- Anticipate, identify, and effectively resolve various issues and problems.
- Be constantly alert and aware of safe working practices and workplace hazards; ability to initiate positive and appropriate corrective action in the event of a sudden accident or equipment failure.
- Comply with City and department administrative directives, policies, and procedures.
- Demonstrate satisfactory performance and the initiative to take on new responsibilities.
- Demonstrate regular, reliable, and punctual attendance.
- Provide management with sound, positive advice, and information concerning the incumbent’s area of responsibility.
- Establish and maintain cooperative working relationships with those contacted in the course of work and communicate effectively with the public and other required entities.
Skills:- Strong verbal and written communication skills.
- Strong customer service skills, with the ability to respond to customer inquiries with tact and diplomacy.
- Strong analytical, problem-solving, organizational, and time-management skills.
Licenses, Certifications & Special RequirementsRequired:- Texas Class C driver’s license with a good driving record as measured by the City’s evaluation system.
- On-call technical support on a rotating basis for all systems; must be able to respond and escalate within posted time constraints.
- Must be able to access Texas Criminal Justice Information Services (CJIS) System data. As a result, the person selected for the position cannot possess a felony or Class A misdemeanor conviction; or a Class B misdemeanor conviction within the past 10 years.
Preferred:- Additional certifications such as CompTIA A , Microsoft, and/or Cisco.
Physical DemandsPhysical demands include but are not limited to: sitting, talking, hearing, seeing, standing, walking, driving, stooping, kneeling, reaching, pushing, pulling, twisting, bending, crawling, climbing, and using hands and fingers to operate equipment to regularly lift, carry, and/or move up to 25 pounds and occasionally up to 50 pounds.
Working ConditionsWork is performed primarily in an office setting or a well-lit and temperature-controlled working environment.
At times, the position will be required to be in the field, and there will be exposure to inclement weather, temperature extremes, moving mechanical parts, electrical hazards, noise, vibration, dust, pollen, odors, fumes, and/or other irritating airborne particles.
EquipmentWork shall be performed with tools, appliances, and equipment approved by those agencies and bodies that have control, authority, or approval of the design working ranges or limitations of those items; the employee has the responsibility to conform to those ranges and limitations.
Equipment may include but is not limited to computers (desktops/laptops/tablets), monitors, printers, phones (desktop and mobile), copiers, scanners, fax machines, televisions, projectors, audio/video equipment, and City vehicles.
Additional Notes/Instructions for ApplicantsThis job description is not intended to be construed as an exhaustive list of responsibilities, duties, and skills required. City management has exclusive rights to alter this job description at any time without notice.
Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. This document does not create an employment contract, implied or otherwise, other than an ‘at-will’ relationship.
Quicklink for Postinghttps://www.bryantxjobs.com/postings/3753 - 14 Days Ago
Product Support Specialist
- Reynolds and Reynolds
-
College Station, TX
FULL_TIME
- Position description:As a Product Support Specialist, you will be trained on various Key Control systems and be able to support our clients and field associates with technical issues. Your primary dut...
- 16 Days Ago
Technical Support Specialist
- Aggreko UK Limited
-
Milano, TX
FULL_TIME
- We're the global leader in providing energy solutions that help businesses grow and communities thrive. We work as a team and we’re proud of the difference we make to customers, to local communities, ...
- 19 Days Ago
CK8 - Technical Support Specialist
- The Adam Corporation Group
-
College Station, TX
FULL_TIME
- SUMMARY: The Technical Support Specialist will maintain existing end user systems and recommend operational efficiency improvements across the organization. Ensure internal and external clients are pr...
- 21 Days Ago
CK8 - Technical Support Specialist
- Reliable Reports, Inc.
-
College Station, TX
FULL_TIME
- SUMMARY: The Technical Support Specialist will maintain existing end user systems and recommend operational efficiency improvements across the organization. Ensure internal and external clients are pr...
- 5 Days Ago
CK8 - Technical Support Specialist
- Reliable Reports, Inc.
-
College Station, TX
FULL_TIME
- SUMMARY: The Technical Support Specialist will maintain existing end user systems and recommend operational efficiency improvements across the organization. Ensure internal and external clients are pr...
- 5 Days Ago
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0 Decision Support Specialist jobs found in Temple, TX area
Full-time Hospital Veterinarian
- Petco Animal Supplies Inc
-
Temple, TX
- Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an e...
- 4/24/2024 12:00:00 AM
Travel Nurse RN - Case Management - $1,714 per week
- Hiring Now!
-
Temple, TX
- OneStaff Medical is seeking a travel nurse RN Case Management for a travel nursing job in Temple, Texas. Job Description...
- 4/24/2024 12:00:00 AM
Plasma Center Nurse - RN
- Biolife Plasma Services
-
Temple, TX
- By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the...
- 4/24/2024 12:00:00 AM
Plasma Center Nurse - LVN
- Biolife Plasma Services
-
Temple, TX
- By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the...
- 4/23/2024 12:00:00 AM
Customer Service Specialist
- AdaptHealth LLC
-
Temple, TX
- AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services...
- 4/22/2024 12:00:00 AM
Maintenance Specialist 4 - 1733
- CENTRAL COUNTIES CENTER FOR MENTAL
-
Temple, TX
- Job Details Job Location Temple Main - Temple, TX Position Type Full Time Education Level High School or Equivalent Trav...
- 4/22/2024 12:00:00 AM
Commercial Sales Manager
- AutoZone, Inc.
-
Belton, TX
- The Commercial Sales Manager is responsible for driving the commercial sales within their AutoZone location. The CSM dev...
- 4/20/2024 12:00:00 AM
Travel Certified Occupational Therapy Assistant - $676 per week
- Hiring Now!
-
Belton, TX
- OneStaff Medical is seeking a travel Certified Occupational Therapy Assistant for a travel job in Belton, Texas. Job Des...
- 4/20/2024 12:00:00 AM
About Temple, Texas
Temple is a city in Bell County, Texas, United States. As of 2016, the city has a population of 73,600 according to a US census estimate.
Located near the county seat of Belton, Temple lies in the region referred to as Central Texas and is a principal city in the Killeen–Temple–Fort Hood Metropolitan Statistical Area, which as of 2015 had a population of 450,051. Located off Interstate 35, Temple is 65 miles (105 km) north of Austin and 34 miles (55 km) south of Waco.
Temple has developed as a small city with a number of arts and retail amenities not typically associated with a smaller commun...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Decision Support Specialist jobs
$73,671 to $116,498
Temple, Texas area prices
were up 1.2% from a year ago
were up 1.2% from a year ago
What does a Decision Support Specialist do?
Decision Support Specialist in Saint Cloud, MN
The Decision Support Specialist is responsible for performing profitability analysis on existing and new programs and the medical center's service lines.
December 16, 2019
Decision Support Specialist in Hopkinsville, KY
As a Partner to the Business Controller, you will provide insights and strong support in area of P&L simulation for new/ relaunched SKU.
January 08, 2020
Decision Support Specialist in Gulfport, MS
Provide analytical support for the clinical initiatives as directed by the Manager/Clinical of Decision Support/Financial Planning.
February 16, 2020