Deli Counter Clerk responds and attends to customer requests in the deli department within a grocery store. Responsible for various duties including preparing deli food items, weighing and wrapping deli products, and placing food items in display cases. Being a Deli Counter Clerk has knowledge of proper food handling procedures and government regulations regarding food codes. May require a high school diploma or its equivalent. Additionally, Deli Counter Clerk typically reports to a supervisor or manager. The Deli Counter Clerk may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
Employer: Little General Stores
Job Description – Deli Customer Service Representative
Position Overview: The Deli Customer Service Representative offers great customer service while preparing quality food items that meet Retail Food Service Regulations.
Position Classification: Full Time/ Part Time
Position Reports To: Store Manager
Minimum Education: High School diploma or GED preferred.
Must be able to speak, read and write in English.
· Ability to lift, push, pull, and carry boxes and /or equipment weighing up to 50 pounds;
· Ability to stand and walk for extended periods of time (95%), Sitting (5%);
· Ability to climb, balance, reach, grab, stoop, crawl, bend, and crouch for extended periods;
· Ability to use close, distant, color and peripheral vision, depth perception and visual focus.
· Ability to smell and identify odors;
· Ability to clearly hear and interpret voice commands and telephone communications;
1. Responsible for giving all guests Little General 5-Star Customer Service.
2. Responsible for operating and maintaining a clean and safe food service area in accordance with LG, OSHA, and local Health Department guidelines in regards to food, food service areas, and food service equipment.
3. Responsible for making all menu items according to branded and/or proprietary and food safety guidelines by following recipes and builds as well as time and temperature procedures.
Responsible for recording food waste and ensuring all waste is disposed of properly; not consumed, given away, or taken home.
4. Responsible for monitoring equipment; ensuring general food service equipment and refrigeration is of safe working order and reporting any problems with equipment to the deli manager.
5. Must be in complete uniform and follow hygiene guidelines at all times as outlined by the brand and LG.
6. Responsible for following all LG handbook policies and procedures.
7. Responsible for acquiring food handler's certification as required by local health department within 30 days of employment and maintaining certification throughout your employment.
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