The Deli Kitchen/Counter Coordinator ensures proper storage, rotation, stocking, preparation, and displaying of products in accordance with established practices, priorities and recipes. They provide daily leadership to employees and train staff in compliance with WFC policies and practices. This position works with department management to set priorities and pars, and assists the department manager in coordinating department operations to meet goals for sales, margin, labor expense and customer service.

Duties and Responsibilities

Essential Job Specific Duties and Responsibilities:

• Ensure the provision of services offered in the Deli area and respond promptly and politely to customer requests for assistance.
• Receive, purchase, process ingredients, rotate, store, and display designated products in accordance with established practices, priorities, and recipes.
• Follow recipes to measure, process, cook, bake, and assemble ingredients according to department standards.
• Monitor food quality, record losses, and ensure compliance with safety and sanitation policies throughout preparation, storage and display.
• Direct, train and develop designated employees in compliance with established practices, policies and budget restrictions to support day-to-day operations and to achieve department goals.
• Ensure department accountability for maintaining performance standards, provide daily supervision and leadership to designated employees and follow through promptly on documentation in compliance with WFC policies and practices.
• Ensure cooperation and coordination within the department to achieve department goals.
• Wash, sanitize and store cookware, utensils and containers in accordance with established practices and priorities. Maintain work stations and ensure cleanliness of department equipment, storage areas and display areas.
• Achieve WFC customer service standards for internal and external customers.
• Contribute to an inclusive, respectful, and welcoming environment to support WFC's ENDS.

Essential Organization Specific Duties and Responsibilities:

• Abide by all WFC policies and procedures.

Knowledge, Skills, Abilities

Preferred Knowledge, Skills, and Abilities:

• Experience in retail, grocery, natural foods and/or cooperative business
• Available to work evenings, weekends, holidays
• Commercial kitchen or Deli experience
• Customer service experience

Essential Knowledge, Skills, and Abilities:

• 18 years of age or older
• Leadership experience
• Basic computer literacy including familiarity with using a web browser and email
• Ability to operate effectively within established systems and procedures
• Attention to detail and good organizational skills
• Ability to handle multiple demands, work under time pressures and meet department work objectives
• Ability to handle confidential information
• Willingness to learn and perform all aspects of the position
• Ability to be flexible and to adapt to changing conditions
• Demonstrate objectivity and neutrality under pressure
• Ability to work efficiently in a fast-paced environment
• Ability to effectively convey information
• Regular, predictable attendance