Desktop Publishing Operator jobs in Salem, OR

Location Site: Salem Hospital Main Campus

Department: SH IS Solution Center

Position Type: Full Time

Start Time: 8:00

Pioneering healthcare since 1896, Salem Health is a top workplace offering market-leading pay where you can make a difference in the lives of those in the community where you live. Through incorporation of Lean driven principles, staff are able effect change in the organization to solve problems, and drive continuous improvement.

As an employer of choice, we are devoted to assuring that we provide a safe, healthy, and patient-centric workplace, while keeping staff wellbeing and satisfaction top of mind.

We invite you to learn more about our wonderful community: There’s something about Salem, Oregon!

Your Role With Us:

• Coordinate Desktop projects and related work; attend project meetings, coordinate with project leads across multiple teams and departments to meet timelines, communicate clearly and effectively with stakeholders and leadership.
• Primary contact for coordinating Move related work in conjunction with Facilities’ Moves team.
• Create knowledge and documentation to support established processes and aid the team in troubleshooting issues as they arise.
• Provide backup support for the multimedia team to ensure equipment is delivered and returned on time.
• Work tickets across all of Desktop Team’s queues as needed.
• Act as a Tier II escalation point for Desktop Technicians as needed.
• Participate in technology and process improvement discussions as appropriate.

Total Rewards Offerings:

Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations and professional growth.

• Relocation assistance available for qualified candidates
• Full comprehensive medical, dental, and vision plans
• Basic and voluntary life insurance
• Short and long-term disability
• Live Well Wellness Program
• Employee Assistance Program (EAP)
• 401(K) retirement plan with employer contributions.
• Generous paid time off (PTO) accrual and holiday pay
• Onsite fitness center with 24/7 badge access
• Education assistance program
• Public service loan forgiveness (PSLF) eligible employer https://studentaid.gov/
• Food and drink discounts in the cafeteria.
• Impressive discounts offered by Nike, Adidas, Carhartt and others.

Background/Expertise:

• Degree in Information Technology, Computer Science, Business Administration, or Healthcare required; OR Eight (8) years related work experience; OR Equivalent combination of education and experience where each year of education equates to Two (2) years of experience.
• Experience planning for and setting up new equipment, troubleshooting and performing routine maintenance.
• Three (3) years’ experience with SH Information Technology, preferred.
• Three (3) years’ experience in coordinating or managing technical projects.
• Strong working knowledge of MS Windows, MS Office Suite, ITSM Tools and assigned applications and technologies.
• Solid working knowledge of software development and implementation technologies.
• Able to create and track project plans.
• Strong communication skills to conduct instruction and provide technical assistance to users.
• Strong knowledge of personal computer operations, network operations, and data communications set-ups

Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.

Salem Health Hospitals and Clinics is committed to providing access, equal opportunity and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org