Development Coordinator jobs in New Orleans, LA

JOB SUMMARY

The Coordinator has the responsibility of coordinating and assisting the DOS to facilitate correspondence in a timely manner to all departments and customers.  

JOB DUTIES

• Assign all leads to appropriate Sales Manager based on their assigned market. (Envision, Hyatt Connect, NOMCVB, Cvent, and Share Leads).
• Assist DOS in Month End Reporting/Owner Presentations and Marketing Plan when needed. 
• Responsible for coordination of Site Visits via communication with each department. 
• Responsible for input of Reservations for Site Visits and VIP’s. 
• Complete VIP Amenity Forms for Groups or Sites and coordinate with all departments involved. 
• Pull Pick up reports weekly and review % pick up daily and notify DOS/Sales Mangers of cutoff dates. 
• Provide copy of Definite contract and Turnover to Hyatt Centric for input in Opera on daily basis. A copy must be placed in J:Drive and once block is in, must check for accuracy. 
• Coordinate with Hyatt Centric groups that must be inserted in Passkey or require link. 
• Develop Resumes for each group based on the information provided by Sales Managers for distribution in BEO Meeting weekly. 
• Develop BEO’s based on the information provided by the Sales Managers for weekly meeting. 
• Handle Birchstreet for input of Check Request for Group Commissions, Rebates, Office Supplies, etc. 
• Assist DOS with proposals when needed. 
• Assist DOS with Commission/Check Request based on audit of groups by Hyatt Centric for approval by DOS and General Manager.  
• Assist in the development of the Annual Budget and Marketing Plan. 
• Partner with operations team to notify, coordinate customer specifications, effectively respond to customer issues and comments to ensure customer satisfaction.
• Communicate with Housekeeping both verbally and in writing regarding Group Resumes, Special Equipment, Show Rooms and Site Inspections. 
• Communicate daily with banquet, kitchen and setup service staff. 
• Document all activities in Envision.
• Participate in Hotel weekly staff meeting.
• Watch for safety hazards and report them immediately to your Department Supervisor.
• Any and all tasks as related to Budget/Marketing and Group Sales as needed by DOS/General Manager. 

MINIMUM REQUIREMENTS

• Previous hotel/Resort experience, minimum 2-3 years. 
• College degree or High School Diploma with related experience.
• Must be able to read, write, an understand English.
• Excellent verbal and written communication skills including leading and participating in formal presentations. 
• Strong organizational skills with the ability to handle multiple tasks in a fast paced environment. 
• Strong computer skills. Microsoft Office, Envision other programs as it pertains to this position.
• Ability to work as part of a team. 
• Strong desire to deliver high quality of customer service. 
• Detail oriented and organized as it pertains to accuracy and efficiency. 
• Good personnel management and organizational skills.