Diabetes Educator jobs in Worcester, MA

CAREERS THAT CHANGE LIVES:

Medtronic is seeking a Diabetes Clinical Educator (DCE) to provide individual or group training, diabetes education, and follow up for all patients on current Medtronic products and technologies. This individual will ensure optimum patient outcomes by training on an array of Medtronic diabetes products to ensure appropriate therapy settings and continuation of care. The DCE works closely with the Clinical Territory Manager under the direction of the District Clinical Manager and will provide training and education across multiple territories.

We believe that when people from different cultures, genders, and points of view come together, innovation is the result —and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive.

DIABETES BUSINESS DESCRIPTION:

The Diabetes Operating Unit focuses on improving the lives of those within the global diabetes community. As a business, we strive to empower people with diabetes to live life on their terms by delivering innovation that truly matters and providing support in the ways they need it. We’re committed to meeting people with diabetes where they are in their journey, always with an aim to make their lives easier. Our portfolio of innovative solutions are designed to provide customers greater freedom and better health, helping them achieve better glucose control, while spending less time managing their disease.

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A DAY IN THE LIFE:

Responsibilities may include the following and other duties may be assigned.

• Sets up and facilitates individual and group education, in-person and/or virtually on the portfolio of Medtronic’s diabetes products
• Facilitates webinars, conference calls, or other computer-based training offerings
• Provides ongoing patient educational support
• Proactively makes educationally focused outbound calls to patients at risk for therapy attrition with the overall goal of recapturing lost patients or directing them to an educational event
• Submits training documents that are accurate and legible within 48 hours of completing the training session
• Coordinates with territory teams on therapy changes, files, and other patient related topics so territory teams may follow up with HCP
• Plans group trainings in alignment with territory teams and district quarterly training goals
• Supports training events including location, set up, attendee invitations, facilitation, and follow up with patients after training events
• Proactively shares in the district and territory teams planning sessions
• Conducts on-site education and / or consulting related to the management of patients with Diabetes using Medtronic Diabetes products, which may include demonstrating products, providing customer case and sales support, and/or training individuals on Medtronic Diabetes products.
• Supports field personnel in providing the best possible outcomes and service for Medtronic customers, which includes consulting with and/or educating Health Care Professionals (HCPs) on Medtronic Diabetes products and/or patient therapy management.
• Partners with sales colleagues to develop and execute plans of sales for within one or more business unit(s).
• Participates in conventions, forums, and meetings to increase product awareness.
• Identifies and facilitates execution on growth opportunities with Diabetes Sales and Clinical Support Team.
• Serves as a technical resource to support sales of a specific medical Diabetes products and/or solutions.