Direct Sales Representative (Banking) jobs in Niagara Falls, NY

Aston Carter has partnered with a local bank, looking to hire customer service representatives for their local branch

Description:

• Field inbound calls from customers calling into the client's service hotline
• Answer general customer inquiries regarding account balances, statements, credit/debit card issues, etc.
• Assist customer's in creating/closing bank accounts
• Identify and resolve customer problems in an efficient manner
• Educate customer's on available products/services
• Demonstrate the ability to establish collaborative customer relationships in a fast paced environment
• Aim to resolve customer inquiries utilizing a First Call Resolution approach
• Appropriate use of established call policies and procedures and scripts

Why Work Here:

• A professional development program is offered to all employees, giving you a chance to fine tune your business acumen in a healthy work environment
• Our client offers a coaching/mentoring program to prepare employees for career growth opportunity
• Financial industry education program
• Received the JD Power Award For Highest Customer Satisfaction with Retail Banking
• Forbes listed them as one of America's/World's Best Banks
• Awarded Best Bank in the Mid-Atlantic Region by Times Money Magazine
• Received Silver Recognition from American Heart Association for workplace health achievement
• Was a Healthiest Employer's Finalist

Qualifications:

• 1-3 years of consistent work history
• Experience in a call center or bank is a plus

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About the Company:
TEKsystems

About TEKsystems:

• We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
• The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Company Size:
5,000 to 9,999 employees

Industry:
Staffing/Employment Agencies

Founded:
0

Website:
https://www.teksystems.com/en/