Director of International Education jobs in Scranton, PA

Basic Function:

The International Admissions Coordinator is a full-time position within the Office of Global Education. The Coordinator plays a critical role in facilitating the admission process for international students seeking enrollment at Marywood University. This position involves counseling prospective international students on immigration regulations and requirements for F-1/J-1 status, assessing the qualifications of prospective international students, guiding them through the application process, and ensuring they meet the necessary admission requirements.

Essential Functions and Responsibilities:

• As a direct report to the Associate Provost for Global Education, assists in related tasks and is supportive of all responsibilities in this area.
• Provides comprehensive guidance to prospective international students regarding admission requirements, application procedures, and necessary documentation.
• Assists applicants in preparing and submitting required application materials, such as transcripts, test scores, and visa documentation.
• Communicates with prospective international students and their families addressing their inquiries via email, or in-person/virtual meetings.
• Evaluates international student applications to determine eligibility for admission.
• Collaborates with academic departments and admissions committees to assess applicants' academic credentials and program suitability.
• Reviews, processes, and evaluates applications and transcripts for admission and academic scholarship recommendations.
• Maintains accurate records of application statuses and communicates admission decisions to applicants.
• Works collaboratives with the Office of Admissions on proper recruitment, onboarding, and retaining international students.
• Works with the current international student population in an effort to improve recruitment procedures.
• Serving as Designated School Official for the Student and Exchange Visitors Information Program (SEVP).
• Manages the reporting and documentation process of issuing visas as required by the United States Department of Homeland Security.
• Assists international students in understanding visa requirements and immigration procedures.
• Provide guidance on visa application processes and support students in obtaining necessary visas for study.
• Develops and implements an international student recruitment plan, which includes maintaining and establishing relationships with agents to grow the international applicant pool.
• Promotes diversity and inclusivity on campus by fostering a welcoming environment for international students and offers cultural orientation and resources to help international students adjust to a new academic and cultural environment.
• Collaborates with various campus departments, including academic advisors, financial aid, and housing, to provide seamless support to international students.
• Prepare reports on international student enrollment, application statistics, and trends for institutional planning purposes.
• Represents the University, collaborating with government liaisons and speaking to school officials.
• Provides students, clients, partners, and co-workers with the highest level of service excellence and professionalism to enhance retention and provide growth for the department.
• Drives department vehicles when necessary.
• Performs other related duties as assigned.

Required Qualifications

• A Bachelor’s degree from an accredited institution of higher education in a related field; A Master’s degree may be preferred.
• 2 years of experience working in international education, student services, academic advising, international engagement, or a related field.
• Knowledge of international educational systems and credentials; experience in higher education and/or cross-cultural programming, advising, or counseling
• Strong communication and interpersonal skills, with the ability to work effectively with diverse populations.
• Attention to detail and organizational skills to manage application records and documentation.
• Cultural sensitivity and the ability to foster a welcoming atmosphere for international students.
• Experience in admissions is an asset.
• Valid driver’s license and a clean driving record
• Available to work flexible day, evening, and weekend hours
• Strong technology skills and ability to utilize software to provide effective student service
• Must be detail-oriented with strong customer/client service skills, able to communicate clearly and effectively, able to work independently with minimal supervision; and, able to work on various large projects simultaneously. Strong administrative skills.

Preferred Qualifications

• A Master’s degree in an area such as intercultural communication, foreign languages, education, international higher education, higher education experience, international relations, global studies, or related fields
• Knowledge of international education systems, visas, and immigration regulations
• 2 years of experience as a DSO or Visa-related international student services
• Proficiency in foreign languages is a plus.

Physical Demands

• Ability to lift up to 30 lbs.
• Ability to occasionally sit for long periods of time.
• Drive a university van for study abroad programming purposes