Disability Services Manager oversees an organization's disability related programs. Ensures compliance with all government regulations, including ADA and FMLA, and ensures that program objectives are in line with the overall goals of the organization. Being a Disability Services Manager seeks to minimize financial costs by facilitating return to work for disabled employees. Requires a bachelor's degree in area of specialty. Additionally, Disability Services Manager typically reports to a head of a unit/department. The Disability Services Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Disability Services Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Napa Valley College is seeking a DSPS Specialist for Disability Support Programs and Services (DSPS). The mission of DSPS is to provide equitable and inclusive opportunities for students with disabilities to succeed academically, personally, and professionally at Napa Valley College. We are dedicated to promoting a welcoming and supportive learning environment where our disabled student population can access the resources, accommodations, and services they need to achieve their full potential. Through collaboration and advocacy, we strive to empower our students to become confident and independent learners, capable of navigating their academic and career paths with dignity and respect.
The incumbent in this position will be coordinating and overseeing the program and services to provide support to students with disabilities; interpreting Disability Support Programs and Services (DSPS) compliance and policies, and their related activities; providing oversight and guidance in solving problems with accommodations; and ensuring the effective operation of Disability Support Programs and Services compliance with established Federal Guidelines including Title 5, ADA and 504.
This job reports to Dean, Disability Support Programs and Services
This is a full-time, 12-months-per-year, classified position. The salary has an appropriate placement on range 15 of the current Classified Salary Schedule. The starting salary range is $4,462 to $5,166/month, with future steps up to $6,279/month. Placement is made based on experience. The college offers a fringe benefit package including medical, dental, vision, disability and life insurance, employee assistance program, and public employee retirement system membership.
Essential Functions:
Assists with day-to-day operations of DSPS (e.g. student services professionals, functions of Napa Valley College student services, procedures, long-range planning, etc.) for the purpose of supporting supervisor in achieving organizational objectives, ensuring appropriate accommodations are being utilized, and determining appropriate actions for students with disabilities for the purpose of meeting student needs and complying with policies, federal and state regulations.
Assists in program activities and special event activities supporting department and Student Affairs for the purpose of supporting supervisor in providing a variety of activates to enrich student life and student retention for both credit and non-credit students.
Compiles data from a wide variety of sources (e.g. staff, public agencies, etc.) for the purpose of supporting supervisor in analyzing issues, ensuring compliance with organization policies and procedures, and monitoring program compliance.
Coordinates services for Deaf and Hard of Hearing (DHH) students (e.g. act as liaison between students, faculty, staff, agencies, etc.) for the purpose of ensuring interpretation services and implementation of all processes in compliance with policies, guidelines, and regulations.
Develops forms, materials, and procedures for the purpose of providing necessary information/education to prospective and enrolled students, faculty and staff.
Evaluates accommodation operating procedures (e.g. recommended policy changes, handbook revisions, document updates, student services, etc.) for the purpose of ensuring accuracy of state and federal regulations and institutional policies, and ensuring individual tools are available to meet students' needs.
Maintains a variety of files, documents and/or records (e.g. medical, state/federal accommodation, reports, student records, databases, etc.) for the purpose of supporting supervisor in documenting activities, ensuring updates, accuracy and privacy of student records, providing written reports, and complying with mandated requirements.
Oversees note takers and distribution of specialized instruments (e.g. training, scheduling, faculty/student communications, tracking, etc.) for the purpose of providing student support by resolving technical and accommodation concerns.
Participates in a variety of meetings (e.g. workshops, seminars, conferences, etc.) for the purpose of conveying and gathering information regarding a wide variety of subjects required to carry out necessary student services.
Performs a variety of program eligibility student case load processes (e.g. assessment interviews with outside agencies pertaining to perspective students, maintaining records for documenting individual progress, developing and monitoring student outcomes data, follow-up activities, etc.) for the purpose of addressing student service needs.
Processes a variety of applications and forms as needed (e.g. verification, requests for accommodations, etc.) for the purpose of determining the status and eligibility of students in the DSPS process.
Provides oversight and guidance in solving problems (e.g. student issues with coordination of services, etc.) for the purpose of ensuring the effective operation of DSPS in compliance with all regulations and guidelines.
Researches a wide variety of topics (e.g. policies, regulations, current practices, student services, etc.) for the purpose of ensuring program compliance with established requirements, securing general information, and responding to requests.
Responds to inquiries from a variety of sources (e.g. faculty, staff, administrators, federal and state agencies, prospective and current students, etc.) for the purpose of facilitating communication and/or providing guidance to resolve inquiry.
Trains personnel as directed for the purpose of ensuring the department operates efficiently.
Other Functions:
Performs other duties as assigned for the purpose of ensuring the efficient and effective functioning of the department.
Minimum Qualifications
Skills, Knowledge and Abilities:
SKILLS are required to perform multiple, technical tasks with a need to occasionally upgrade skills in order to meet changing job conditions. Specific skill-based competencies required to satisfactorily perform the functions of the job include: operating standard office equipment including utilizing pertinent software applications; planning and managing projects and programs; developing effective working relationships; preparing and maintaining accurate records; optimal communication skills; administering personnel policies and procedures; and developing outreach with students, personnel, and community.
KNOWLEDGE is required to perform basic math, including calculations using fractions, percents, and/or ratios; read technical information, compose a variety of documents, and/or facilitate group discussions; and analyze situations to define issues and draw conclusions. Specific knowledge-based competencies required to satisfactorily perform the functions of the job include: pertinent laws, codes, policies, and/or regulations; personnel processes; standard business practices; statistics; operations, procedures, specific rules, and precedents of student services; practices and activities in a program of student services; advising and college orientation; and composing a variety of documents.
ABILITY is required to schedule activities, meetings, and/or events; often gather, collate, and/or classify data; and use basic, job-related equipment. Flexibility is required to work with others in a wide variety of circumstances; work with data utilizing defined but different processes; and operate equipment using defined methods. Ability is also required to work with a diversity of individuals and/or groups; work with data of varied types and/or purposes; and utilize a variety of job-related equipment. Problem solving is required to analyze issues and create action plans. Problem solving with data frequently requires independent interpretation of guidelines; and problem solving with equipment is limited to moderate. Specific ability based competencies required to satisfactorily perform the functions of the job include: establishing and maintaining effective working relationships; meeting deadlines and schedules; setting priorities; working with multiple projects, frequent interruptions, and changing work priorities; working with detailed information/data and maintaining accurate records; maintaining confidentiality; creating attractive and effective student activities; advising students; public speaking; facilitating communication between persons with frequently divergent positions; and demonstrated sensitivity to an understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic background of community college students.
Responsibility:
Responsibilities include: working under limited supervision following standardized practices and/or methods; directing other persons within a small work unit; directing the use of budgeted funds within a work unit. Utilization of some resources from other work units is often required to perform the job's functions. There is some opportunity to significantly impact the organization's services.
Work Environment:
The usual and customary methods of performing the job's functions require the following physical demands: occasional lifting, carrying, pushing, and/or pulling, and significant fine finger dexterity. Generally, the job requires 60% sitting, 20% walking, and 20% standing. This job is performed in a generally clean and healthy environment.
Experience:
Three (3) years of job-related experience with increasing levels of responsibility.
Education:
Bachelors degree in job related area.
Equivalency:
Community college and/or vocational school degree with study in job-related area and five (5) years of job related experience with increasing levels of responsibility.
Clearances:
Criminal Background Clearance
Tuberculosis Clearance
Title 8, USC, Section 1324-A requires verification of eligibility for employment in the United States.
Desirable Qualifications
Experience working with students with disabilities in a college setting
Experience with assistive, adaptive technology devices and services in a community college setting
Ability to work effectively with instructors, staff, and campus departments to provide equal access to students with disabilities.
Ability to compile and analyze data
Knowledge of confidentiality requirements.
Knowledge of disability law including ADA, 504, 508 and Title 5.
A. Applicants must complete the online application through SchoolJobs.com. All elements of the application, including the education and work experience sections and supplemental questions must be submitted in order for the application to be considered complete. Napa Valley College evaluates candidates based on the information provided in the online application only. Do not attach resumes and cover letters.
Internal applicants are still required to submit a complete online application for this position. This includes the submission of transcripts.
B. Applicants must attach the following to complete the application process:
1. Legible copies of transcripts verifying college work, degrees, and conferral dates (official transcripts required on offer of employment). Transcripts without the degrees and conferral dates will be deemed incomplete.
Foreign Transcripts: Napa Valley College requires that individuals who have completed college or university course work at an institution in a country other than the United States must obtain a complete evaluation of foreign transcripts, degrees and other relevant documents. A foreign transcript evaluation is required any time foreign course work is used to meet minimum qualifications and/or salary placement, even if the foreign transcript has previously been accepted by a different college or university in the United States. Foreign transcripts must be evaluated by one of the organizations approved by the State of California, Commission on Teacher Credentialing. Please click here for a list of approved organizations.
It is important that your application reflect all of your relevant education and experience. Please note that applications will be rejected if no work experience is listed, or if other required application fields are missing or incomplete. Transcripts are the only attachments allowed so we may verify that the minimum education qualification has been met.
All required application materials must be submitted no later than 11:59 p.m. Pacific Time on the filing deadline. Please do not submit material not requested. Application materials submitted become the property of Napa Valley College and the Office of Human Resources, Training & Development cannot copy, return, or transfer material to other positions. Any expenses incurred in connection with the initial interview will be the responsibility of the candidate. The college will reimburse certain travel expenses associated with second interviews (if applicable), depending on distance of travel.
The District will not accept materials by e-mail, fax, or mail for this position.
SPECIAL ACCOMMODATIONS: If you are in need of special services or facilities due to a disability in order to apply or interview for this opening, please contact the Office of Human Resources, Training & Development.
Napa Valley College, an Equal Employment Opportunity Employer, maintains a drug-free workplace and requires that employees abide by that policy.
For more information, contact the Office of Human Resources, Training & Development:
2277 Napa-Vallejo Highway
Napa, CA 94558
(707) 256-7100
jobline@napavalley.edu
For technical support, contact NEOGOV at (855) 524-5627.
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