Disaster Recovery Director leads the development of a comprehensive business continuity strategy and programs, plans, and toolsets that support response, develop resiliency, and enable recovery from events that disrupt business operations. Establishes a framework and methodology to manage all business continuity life cycle activities, including risk assessment, business impact analysis, strategy development, implementation, testing and review, plan maintenance and updates. Being a Disaster Recovery Director leads periodic review, validation, and workflow testing of documented business continuity plans. Develops and implements organization-wide training and communications. Additionally, Disaster Recovery Director supports internal audits and regulatory exams of compliance with required regulations. Typically requires a bachelor's degree. May require the Certified Business Continuity Professional (CBCP) or similar BCP certification. Typically reports to top management. The Disaster Recovery Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Disaster Recovery Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Job Summary: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing excellent service and support. This is a great opportunity for someone who enjoys working in a fast-paced environment and has strong communication skills. Duties: - Assist customers with inquiries, concerns, and requests via phone, email, or in-person - Provide accurate and timely information about products, services, and promotions - Process orders, returns, and exchanges efficiently and accurately - Resolve customer complaints or issues in a professional and courteous manner - Maintain customer records and update information as needed - Collaborate with other departments to ensure customer satisfaction - Stay up-to-date on product knowledge to effectively assist customers - Perform retail math calculations to process transactions accurately Requirements: - High school diploma or equivalent - Previous customer service experience preferred - Excellent communication skills, both verbal and written - Strong problem-solving abilities - Ability to work well in a team environment - Proficient in using computer systems and software applications - Detail-oriented with good organizational skills We offer competitive pay and benefits packages for our employees. Join our team today and make a positive impact on our customers' experience! Please note that all positions at our company are paid positions, including internships.
Job Type: Full-time
Pay: $20.00 - $21.00 per hour
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Work Location: In person
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