Disaster Recovery Director leads the development of a comprehensive business continuity strategy and programs, plans, and toolsets that support response, develop resiliency, and enable recovery from events that disrupt business operations. Establishes a framework and methodology to manage all business continuity life cycle activities, including risk assessment, business impact analysis, strategy development, implementation, testing and review, plan maintenance and updates. Being a Disaster Recovery Director leads periodic review, validation, and workflow testing of documented business continuity plans. Develops and implements organization-wide training and communications. Additionally, Disaster Recovery Director supports internal audits and regulatory exams of compliance with required regulations. Typically requires a bachelor's degree. May require the Certified Business Continuity Professional (CBCP) or similar BCP certification. Typically reports to top management. The Disaster Recovery Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Disaster Recovery Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
POSITION OVERVIEW:
Our Recovery and Wellness Department consists of four distinct programs that provide Substance Use Disorder (SUD) Treatment services through a contract with Contra Costa County Behavioral Health Services Division’s Alcohol and Other Drugs Services (AODS) for Medi-Cal funded SUD Outreach and Navigation; Youth for Change– an adolescent, community and school-based program, and Perinatal Services– a specialty program for women who are pregnant or parenting minor children, and contract with Alameda County Behavioral Health (ACBH), under ACBH’s new Organized Delivery System (ODS) for Medi-Cal funded SUD Treatment. The programs include El Chante Men’s Recovery Home – an 20-bed residential program for adult men; Si Se Puede Latino Family Services Center – an intensive outpatient program for adult men and women; Mujeres con Esperanza/Women with Hope – a specialty program for women who are pregnant or parenting minor children; Youth for Change– an adolescent, school-based program. These programs include managerial and administrative responsibilities and oversight of direct service staff, graduate trainees, and interns.
The Director of Recovery and Wellness Services (RWS) manages all aspects of the RWS Department including supervising programs, and managers, establishing treatment guidelines, coordinating with funders, developing and implementing training and quality assurance processes, completing hiring and disciplinary action as needed, and establishing and facilitating program/department meetings. Coordinating across La Familia programs and departments, maintaining knowledge of regulatory and treatment standards, and ensuring the overall success of the services provided in the Department. This role will uphold and champion the agency’s mission, vision, and values and contribute to a collaborative and inclusive work culture.
Essential Job Functions and Responsibilities:
Department Leadership and Program Standards:
1.Actively network and collaborate with internal and external stakeholders to enhance RWS services and agency objectives.
2.Lead and collaborate on special projects related to the success of the Department.
3.Oversee and direct recruitment processes, including using network connections to identify appropriate entities for staff recruitment, develop and update job descriptions and interview questions, and advise leadership staff on final staff selections and onboarding.
Staff Management and Supervision:
1.Provide leadership and supervision to management and supervisory staff, including, but not limited to: Weekly individual supervision meetings with direct report leadership staff.
2.Training and coaching regarding supervisory skills and strategies (e.g., enacting disciplinary action).
3.Regular informal feedback (in addition to organizationally determined formalized feedback processes) ensures that all staff continue developing professionally over time.
4.Provide leadership for direct service and administrative staff in collaboration with management/supervisory staff:Develop, maintain, update, and distribute Program Manuals for each program and Staff Orientation materials.
5.Establish and enforce expectations related to professional, ethical comportment.
6.Develop, edit, and implement training processes and materials for all staff.
7.Support placement of Graduate Trainees within Department programs in collaboration with the Multicultural Psychotherapy Training Institute.
8.Provide backup administrative and clinical supervision on behalf of all program managers.
9.Establish and track performance expectations for all programs and staff members, most notably hours of billable services, documentation standards, and quality clinical interventions.
10.Collaborate to develop, maintain, and verify quality standards for the program in collaboration with La Familia’s Quality Assurance Department.
11.Oversee work product of independent contractors, as appropriate.
Leadership Development:
1.Provide/Facilitate Training for supervisory and managerial staff to develop leadership skills.
2.Facilitate and support supervisors and managers.
Contract Management:
1.Review and understand all elements of program contracts regularly (no less than annually), including performance expectations, staffing levels, reporting, regulatory bodies, policy requirements, and program meetings.
2.Collaborate with La Familia Development and Administrative staff in identifying, pursuing, and fulfilling appropriate funding opportunities for the Department or Agency.
3.Collaborate with La Familia Executive Team and Controller regarding managing the departmental budget(s).
4.Serve as a liaison with all funders on programmatic and operations issues when necessary.
5.Communicate effectively, proactively, and professionally with funder representatives at all levels.
Additional Responsibilities:
1.Complete internal reports as requested by executive and administrative staff members.
2.Attend training, monitor trade publications, and participate in events relevant to key responsibilities.
3.Track and regularly report on key metrics for responsible function areas.
4.As appropriate, lead and/or collaborate on special projects related to agency objectives.
5.Collaborate with MPTI staff for practicum placements.
6.Monitor program activities and deliverables in person at each site across all programs at least once per week.
QUALIFICATIONS & EXPERIENCE:
BENEFITS:
Job Type: Full-time
Pay: $110,000.00 - $120,000.00 per year
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Work Location: In person
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