Disaster Recovery Manager jobs in Lexington, KY

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company car
• Company parties
• Dental insurance
• Free uniforms
• Relocation bonus
• Training & development
• Vision insurance

• Communicate proactively - Listen more than you speak, anticipate questions before they're asked.
• Embrace technology - Utilize technology for productivity gains and to improve the client experience.
• Learn continuously - Keep learning new things and growing your knowledgebase.
• Serve with passion - External (with clients) and internal (with fellow employees)
• Find a way - Have a growth mindset and be accountable to solve difficult problems.

• Manage jobs to set production labor and GM% goals.
• Manage crew time on jobs including overtime using QB Time.
• Review daily notes in CRM system by work crews for your jobs.
• Review drying progress in MICA, deodorization effectiveness & redecoration needed.
• Write and submit estimates for work performed using Xactimate and/or Symbility.
• Coordinate production crews for emergency responses; respond to and evaluate property for best stabilization response.
• Perform final walkthrough with Customer.
• Obtain Certificate of Satisfaction and Letter of Recommendation on all large losses.
• Assist in collection of payment on your assigned jobs per established procedures.
• Responsible for training and development of direct reports through established career paths.
• Obtain and retain required career path certifications as requested by the company; enrollment and/or membership fees will be provided.
• Train and develop subordinates.

• Management skills
• Customer service
• Team Leadership

• 5 Years of experience in Mitigation.
• Ability to read and interpret documents.
• Experience with database software, computers, and smart phones.
• IICRC Certifications a plus: WRT (Water Restoration Technician), FSRT (Fire and Smoke Restoration Technician) and ASD (Applied Structural Drying)
• Valid driver's license and satisfactory driving record

• Perform all job assignments in accordance with task specifications and standard operating procedure. Work is to be performed efficiently and to ServiceMaster standards of quality.
• Work to ensure the safety of all company personnel as well as customers.
• Ensure all work complies with OSHA safety standards.
• Assist in reduction and control of all company expenses.
• Work On-Calls as assigned.
• Provide backup support to other production managers and Scheduling Department.
• Attend and contribute to all meetings.
• Ensure readiness with all required tools, equipment, infrared, safety equipment, paperwork, etc.
• Inform immediate supervisor of all time off required by submitting day off request form.

• Must frequently stand, walk, sit, use hands to handle or grasp, reach with hands and arms, talk, hear, smell and carry up to 10 lbs.
• Occasionally required to stoop, kneel, crouch, or crawl.
• Occasionally required to lift and carry anything over 25 lbs. The heaviest item usually pushed or pulled is a dehumidifier weighing 60-70 lbs.
• No special vision requirements.
• Work in environment with no heat or electricity. Exposure to loud equipment and varying temperatures.

• Dental insurance
• 401(k) w/ company match
• Medical insurance
• Vision insurance
• Performance based bonuses

Somos un empleador con igualdad de oportunidades y todos los candidatos calificados recibirán consideración por el empleo sin distinción de raza, color, religión, sexo, origen nacional, estado de discapacidad, estado de veterano protegido o cualquier otra característica protegida por la ley.

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.