Discharge Coordinator jobs in Worcester, MA

Westborough Behavioral Healthcare Hospital (WBHH) provides psychiatric stabilization diagnosis treatments for Children, and Adult populations in both inpatient and outpatient settings. Our goal is to ensure patients and their loved ones feel comfortable and are well informed regarding treatment options

Job Summary

Essential Duties:

• Accesses daily admission/discharge reports with purpose of effectively coordinating discharges.
• Meet with new patients/contact patient guardian (as needed) and/or therapist within first 24 hours of admission to complete required activities i.e., obtain collateral information regarding living arrangements, set up next level of care appointments, etc.

• Educates patients regarding effective allocation of community mental health resources.

• Document appropriately gained legal authority to communicate with family members to gain collateral information through ROI.

• Works collaboratively and effectively with various members of the healthcare team, such as nursing, therapist, physician, and others.

• Updates treatment team members related to discharge needs & plans.

• Attends Treatment Team meetings and all meetings relative to case management/discharge planning functions.

• Attends approved continuing education training regarding mental health services.

• Documents clearly and concisely all required documentation i.e., contacts and information of the patient’s case management/discharge planning process on the appropriate chart forms.

• Maintains current knowledge of case management/socials services, discharge planning, and stay abreast of hospital programs and services provided.

• Helps to complete aftercare appointments that are within seven (7) days of discharge, earlier for higher risk patients.

• Upholds the hospital's ethics and customer service standards.

• Other duties as assigned