Dispatcher jobs in Albany, NY

Dispatcher coordinates drivers and vehicles to convey freight or passengers to assigned destinations in a timely and efficient manner. Maintains contact with drivers to communicate updates, delays, or special instructions and relay delivery status to customers. Being a Dispatcher records driver assignments, delivery time, and other transportation data in a computer database to track metrics. Ensures drivers are compliant with all DOT, state, local, and company regulations. Additionally, Dispatcher requires a high school diploma or equivalent. Typically reports to a supervisor. The Dispatcher works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Dispatcher typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Radio Dispatcher
  • Thruway Authority
  • Albany, NY FULL_TIME
  • This position will be provisional. Candidates interested in provisional appointment will be required to take the New York State Department of Civil Service exam for this position. Please visit https://www.cs.ny.gov/jobseeker/ for additional information on state examinations.

    Minimum Qualifications for provisional appointment:

    Six months of experience:

    Either 1. experience as a police, emergency services, or public safety dispatcher;
    Or 2. experience as a member of a fire company or emergency medical services squad;
    Or 3. experience as a radio dispatcher of a mobile fleet;
    Or 4. experience as a toll collector for a public highway or bridge system;
    Or 5. experience in a traffic management center;
    Or 6. active duty service and an honorable discharge or under conditions in the NYS Restoration of Honor Act from the United States military;
    Or 7. military duty in the United States Armed Forces National Guard or Reserve;
    Or 8. experience as a member of an organized Search and Rescue (SAR) task force or team.

    If verifiable, we will accept and prorate appropriate part-time and volunteer experience.
    New York State residency is not required.

    Additional Requirements for Appointment:

    Background Investigation: Due to the nature of these positions, there will be an investigative screening which could include a thorough character investigation. All convictions must be reported. Conviction of a felony or misdemeanor or any falsified or omitted information may bar appointment or result in removal after appointment. Each case is determined on its own merit, consistent with the applicable provisions of state and federal laws.

    Fingerprints and Fees: You may be required to get fingerprinted at the time of appointment. You are responsible for payment of the processing fee.


    Duties Description

    A Radio Dispatcher monitors, dispatches, and controls all radio traffic in the New York, Albany, Syracuse, or Buffalo Divisions, or a combination of several divisions, of the NYS Thruway Authority and maintains the only road information center encompassing the entire Thruway System. Radio Dispatchers are required to maintain contact with members of the Thruway State Police by radio and relay such information as may be necessary in the policing of the Thruway System; Bring reports of unusual occurrences to the immediate attention of the State Police Sergeant and the Senior Radio Dispatcher for transmittal to the appropriate Thruway and/or State Police officials; Maintain a record of Thruway State Police, Administrative, Maintenance and Operations personnel; Operate a division, broadcast weather information for the guidance of the State Police, Maintenance Personnel and Roadside and Towing Service operators; Act as central information center for field personnel dealing directly with Thruway patrons; Record detailed accident reports called in by State Police and division traffic personnel; Log all reports of radio difficulty and reports conditions requiring emergency repairs to the Senior Radio Dispatcher; Maintain close surveillance over vehicles carrying explosives or radioactive material; Log reports Civil Defense alerts and unusual accidents; Maintain various files, including State Police Dispatcher’s logs, communication center logs, disabled vehicle summaries and records of ambulance and outside fire departments called; and Responsible for knowing related policies and procedures established for Maintenance, Traffic Operations and Public Relations.

    The duties of this position are often carried out under stressful conditions.
    These positions involve shift work within a 24-hour work schedule including nights, weekends, and holidays.


    Additional Comments

    Free onsite employee parking.
    This is a NYS Thruway Authority Unit 1 Teamsters position:
    Health Insurance and Prescription Drug Coverage.
    Dental and Vision Coverage.
    13 Paid Holidays, 4 of which are floating holidays, which are credited in July each year for use from July 1st through June 30th.
    Vacation, Sick and Personal Accruals.
    Sick Leave is credited at the rate of one-half day each biweekly pay period up to a total of 165 days.
    Sick Leave Incentive Plan – Employees who have not accumulated 165 sick days and have not used sick leave during the periods of January 1st to June 30th or July 1st to December 31st, each year, may receive two days of pay for each six-month period. Employees who have a sick leave balance of 165 days, and continuously maintain that balance for each six-month period, may receive four days of pay for each six-month period.
    Employees with 20 years of continuous Authority/State service may receive up to an additional five days of vacation leave accruals annually.
    Membership in the New York State and Local Retirement System, as well as optional enrollment in the NYS Deferred Compensation Plan.
    Tuition Assistance Program which reimburses 90% of tuition costs for approved courses up to 15 credit hours per year.
    New York's 529 College Savings Program, which provides New York families with a tax-advantaged way to save for college.
    Flexible Spending Program, which allows employees to set aside pre-tax payroll deductions for eligible health care and dependent care expenses.
    Service Award Payments - Upon completion of 10 years of Authority service, eligible employees will receive a 10-year Service Award Payment. Payments are then awarded every five years as noted in the contract until 30 years of Authority service is reached. Service Awards have a positive impact on retirement.
    Employees are paid bi-weekly, with no lag time.
    Some positions will be eligible for downstate and/or geographical pay depending on location and title.

    The New York State Thruway Authority is an Equal Opportunity Affirmative Action Employer. Diverse candidates are encouraged to apply.
    New York State Human Rights Law prohibits discrimination based on age, race, creed, color, national origin, sexual orientation, military status, familial status, citizen or immigration status, sex, disability, marital status, gender identity or expression, prior arrests, prior conviction records, predisposing genetic characteristics or domestic violence victim status. The Thruway Authority is committed to a workplace free from discrimination based on the referenced characteristics and other federal and state protected characteristics.

    The New York State Thruway Authority provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please contact the Office of Equal Employment Opportunity and Diversity Development at accommodations@thruway.ny.gov or call (518) 471-4321.

  • 13 Days Ago

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Ambulette Dispatcher
  • TWCA Ambulette
  • Nassau, NY FULL_TIME
  • Please do not apply if you do not have Ambulette dispatching experience! TWCA is the fastest growing ambulette company in down state NY. We are hiring qualified dispatchers to join our team. Must have...
  • Just Posted

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Radio Dispatcher (NY HELPS)
  • Thruway Authority
  • Albany, NY FULL_TIME
  • Current New York State employee with one year or more of qualifying permanent service as a Communications Technician 1 and eligible for transfer under Section 70.1 of the NYS Civil Service Law. NY HEL...
  • 15 Days Ago

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Automotive Service Dispatcher - Subaru
  • Goldstein Subaru
  • Albany, NY FULL_TIME
  • ****VERY RARE OPENING!**** Our SUPER Subaru Dispatcher has decided to retire, so, we have the once in a lifetime opening for a Service Dispatcher at our Top Rated, High Volume Subaru Store. Duties and...
  • Just Posted

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Medicaid Driver/ Medicaid Dispatcher
  • Shred518
  • Albany, NY FULL_TIME
  • Medical Transportation Provider Capital Region- Looking for professional, prompt, polite and courteous drivers to transport patients to and from their medical appointments. Company provides work vehic...
  • 26 Days Ago

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AAM - Automotive Dispatcher - BMW of South Albany
  • BMW of South Albany
  • Glenmont, NY FULL_TIME
  • The Albany Auto Group is seeking highly motivated and experienced individuals to join our team in as a full-time Service Dispatcher. The automotive dispatcher is responsible for managing the shops flo...
  • Just Posted

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0 Dispatcher jobs found in Albany, NY area

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Security Dispatcher
  • Great Escape
  • Queensbury, NY
  • What You Will Be Doing Monitor phone and radio traffic for calls for service and dispatch appropriate units. Make routin...
  • 3/19/2024 12:00:00 AM

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Amsterdam Milk Hauler - Full Time
  • The Judge Group
  • Amsterdam, NY
  • Full-Time Driver Position Amsterdam, NY $2,500 Sign on Bonus Offered to Eligible Candidate General Purpose:Utilizing DFA...
  • 3/18/2024 12:00:00 AM

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Amsterdam Farm Pickup Driver - Full Time
  • The Judge Group
  • Amsterdam, NY
  • Full-Time Driver Position Amsterdam, NY $2,500 Sign on Bonus Offered to Eligible Candidate General Purpose:Utilizing DFA...
  • 3/18/2024 12:00:00 AM

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Amsterdam Milk Hauler - Part Time
  • The Judge Group
  • Amsterdam, NY
  • Part-Time Driver Position Amsterdam, NY $1,000 Sign on Bonus Offered to Eligible Candidates General Purpose:Utilizing DF...
  • 3/18/2024 12:00:00 AM

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Lifeguard
  • Great Escape
  • Queensbury, NY
  • What You Will Be Doing Providing superior guest service at a variety of waterpark attractions with a focus on guest safe...
  • 3/18/2024 12:00:00 AM

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Operations Dispatch & Office Supervisor
  • Great Escape
  • Queensbury, NY
  • What You Will Be Doing Accurately monitoring and responding to radio traffic from the entire Operations Division. Dispat...
  • 3/17/2024 12:00:00 AM

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Customer Service Representative / Dispatcher
  • Appolo Heating, Inc.
  • Albany, NY
  • Appolo Heating | Full time **Customer Service Representative / Dispatcher** Albany, United States | Posted on 01/13/2022...
  • 3/17/2024 12:00:00 AM

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Amsterdam Farm Pickup Driver - Full Time>
  • Dairy Farmers of America
  • Amsterdam, NY
  • Dairy Farmers of America - Amsterdam [CDL Truck Driver] As a Farm Pickup Driver at Dairy Farmers of America, you'll: Uti...
  • 3/17/2024 12:00:00 AM

Albany (/ˈɔːlbəni/ (listen) ALL-bə-nee) is the capital of the U.S. state of New York and the seat of Albany County. Albany is located on the west bank of the Hudson River approximately 10 miles (16 km) south of its confluence with the Mohawk River and approximately 135 miles (220 km) north of New York City. Albany is known for its rich history, commerce, culture, architecture, and institutions of higher education. Albany constitutes the economic and cultural core of the Capital District of New York State, which comprises the Albany–Schenectady–Troy, NY Metropolitan Statistical Area, including ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Dispatcher jobs
$42,369 to $57,671
Albany, New York area prices
were up 1.5% from a year ago

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