Dispatcher coordinates drivers and vehicles to convey freight or passengers to assigned destinations in a timely and efficient manner. Maintains contact with drivers to communicate updates, delays, or special instructions and relay delivery status to customers. Being a Dispatcher records driver assignments, delivery time, and other transportation data in a computer database to track metrics. Ensures drivers are compliant with all DOT, state, local, and company regulations. Additionally, Dispatcher requires a high school diploma or equivalent. Typically reports to a supervisor. The Dispatcher works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Dispatcher typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
To coordinate and oversee city route schedule, functions, and delivery specialists of "hub" store to "spoke" stores.
ESSENTIAL JOB FUNCTIONS
Serve as contact person for city delivery service.
Receive orders from stores via phone or invoice, ensure parts are pulled and ready for delivery by scheduled time.
Ensure accuracy of each order pulled prior to city delivery specialist picking up order for delivery.
Maintain organized, clean city delivery area divided into areas / bins for each spoke store.
Ensure hub delivery specialists are running on schedule and / or communicate any delays to stores remaining on route.
Continually monitor hub system and routes for ways to increase efficiency, productivity, and / or reduce expenses. Communicate recommendations to store manager.
Make sure all team members assigned to hub are clocking in and out according to company policy.
Research any parts not delivered as scheduled and make any necessary billing adjustments.
Work with store manager to ensure route is covered in the absence of regular city delivery specialist.
Work with store manager and delivery specialist to ensure vehicles are well maintained and inspections are completed thoroughly and accurately.
Ensure daily mileage is logged into asset management for all vehicles.
Provide input to store manager with regard to delivery specialists' performance in preparation for performance evaluations.
SKILLS / EDUCATION / KNOWLEDGE / EXPERIENCE / ABILITIES
Required :
Ability to quickly match alphanumeric sequences
Good interpersonal communication skills
Desired :
Familiar with automotive parts
Ability to drive a manual transmission vehicle
O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package :
O'Reilly Auto Parts is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Last updated : 2024-05-02
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