Dispatcher coordinates drivers and vehicles to convey freight or passengers to assigned destinations in a timely and efficient manner. Maintains contact with drivers to communicate updates, delays, or special instructions and relay delivery status to customers. Being a Dispatcher records driver assignments, delivery time, and other transportation data in a computer database to track metrics. Ensures drivers are compliant with all DOT, state, local, and company regulations. Additionally, Dispatcher requires a high school diploma or equivalent. Typically reports to a supervisor. The Dispatcher works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Dispatcher typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
We are currently seeking a skilled and organized Dispatcher to join our team. As a Dispatcher, you will play a key role in coordinating the schedules and activities of our field technicians.
Your duties will include receiving service requests, assigning technicians to jobs, and monitoring job progress. You will communicate with customers, technicians, and other team members to ensure efficient and timely service delivery.
The ideal candidate has excellent communication skills, strong attention to detail, and the ability to work in a fast-paced environment.
Previous experience in dispatching or a related field is preferred.
Requirements
High school diploma or equivalent
Strong communication and interpersonal skills
Excellent organizational and time management skills
Ability to multitask and prioritize effectively
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Last updated : 2024-03-24
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