Dispatcher jobs in Manchester, CT

Dispatcher coordinates drivers and vehicles to convey freight or passengers to assigned destinations in a timely and efficient manner. Maintains contact with drivers to communicate updates, delays, or special instructions and relay delivery status to customers. Being a Dispatcher records driver assignments, delivery time, and other transportation data in a computer database to track metrics. Ensures drivers are compliant with all DOT, state, local, and company regulations. Additionally, Dispatcher requires a high school diploma or equivalent. Typically reports to a supervisor. The Dispatcher works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Dispatcher typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

B
Dispatcher
  • Benjamin Franklin Plumbing
  • Andover, CT FULL_TIME
  • Do you value professionalism and punctuality? Do you want to work with the best professionals in the plumbing industry? Then you could be a candidate for Benjamin Franklin Plumbing!

    Benjamin Franklin Plumbing is actively searching for a highly motivated, upbeat, positive and confident Plumbing dispatcher.

    JOB SUMMARY

    This position dispatches all plumbing and drain service calls to ensure maximum scheduling efficiency without compromising client satisfaction.

    Must be able to utilize creative thinking, strategic planning skills and teamwork to ensure all customers are taken care of.

    The ideal candidate will be able to enthusiastically rise to a challenge and coordinate a complex schedule that is very dynamic and always subject to change.

    We're looking for someone who is able to think outside the box and make quick decisions, but who can also work as part of a team to ensure we are providing the best customer service possible.

    Hours : Full time, 40 hours per week. Monday through Friday, 7 : 30AM to 4 : 00PM each day. Rotating weekend on-call schedule.

    Requirements

    • Plumbing and / or dispatch experience preferred
    • Self-starter who is organized and thorough with attention to detail and thrives in a bustling environment
    • Excellent customer service skills
    • Solid computer skills. Microsoft word, Excel, and Service Titan Software knowledge and experience a plus
    • Customer service experience preferred
    • Able to work with very minimal supervision
    • Possess excellent communication skills and maintain a pleasant, friendly demeanor
    • Strong attention to detail and able to multi-task
    • Must be a fast learner with new technology and software applications
    • Be willing to answer calls (remotely) on a rotating weekend and after hours schedule
    • Have a geographical knowledge of our service area and / or map reading skills
    • High school diploma or equivalent
    • Must have a valid driver's license with a clean driving record, ability to pass a pre-employment drug screen, as well as undergo a thorough background check.

    JOB DUTIES

    • Liaison between our field techs and the customer
    • Interact with customers to keep them informed of the status of their assigned plumber’s arrival
    • Resolve any customer service issues.
    • Make outbound calls to customers to schedule appointments and installs
    • Scheduling preventative and follow up appointments with customers
    • Manages the dispatch board to keep field personnel on the move, servicing clients and generating revenue
    • Makes every effort to compress call scheduling to effectively maximize productivity and revenue
    • Notifies clients ahead of time without fail if the Plumber is not going to arrive at their home within the scheduled time window
    • Re-schedules appointment times at client’s convenience as necessary
    • Communicates with the Purchasing and Warehouse Coordinator to help arrange efficient delivery of parts to Plumber
    • Strictly adheres to the Dispatching for Profits Priority Service Schedule, to ensure the Right Plumber is sent to the Right appointment
    • Shares responsibility to ensure that all Plumbers arrive at their designated appointments on time
    • Debriefs with Plumbers upon completion of jobs to identify any outstanding client satisfaction issues

    MINIMUM REQUIREMENTS

    • High school diploma or equivalent required
    • Must have good computer software skills
    • Prior customer service experience preferred
    • Last updated : 2024-03-07

  • 19 Days Ago

D
Dispatcher
  • DATTCO
  • Windsor, CT FULL_TIME
  • DATTCO has an opening for a full-time Dispatcher at our School Bus location in Windsor, CT. DATTCO is the largest private passenger transportation company in New England with 1,700 vehicles operating ...
  • 22 Days Ago

C
Dispatcher
  • Crothall Healthcare
  • Newington, CT FULL_TIME
  • Crothall Healthcare We are hiring immediately for part time DISPATCHER positions. Schedule : Part time schedule. Every other weekend, Every other holiday. Requirement : Customer service skills, comput...
  • 24 Days Ago

F
Dispatcher
  • First Student
  • East Hartford, CT FULL_TIME
  • Now Hiring a Dispatcher At First Student, our Dispatchers are a constant reflection of our company’s commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses,...
  • Just Posted

M
DISPATCHER
  • Marasi Transportation
  • Bloomfield, CT FULL_TIME
  • Requirements Previous experience Excellent communication Computer Skills Organized Ability to multitask Monitor driver daily logs, schedules, and equipment availability Keep up to date with every step...
  • 2 Days Ago

H
Dispatcher
  • HPC Foodservice
  • South Windsor, CT FULL_TIME
  • HPC Foodservice Job Description Dispatcher Job Summary Primary job functions are overseeing early morning route dispatch, driver support, and asset coordination. This position’s schedule is Monday – F...
  • 12 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Dispatcher jobs found in Manchester, CT area

A
Dispatcher - General Office
  • All State Fire Equipment of Southern CT LLC
  • Wallingford, CT
  • Job Description Job Description Part Time - Full time Looking to hire someone with dispatching and general office experi...
  • 3/29/2024 12:00:00 AM

H
Phlebotomist
  • Hartford HealthCare Corporation
  • New Britain, CT
  • The Phlebotomist II is responsible for collecting venous and capillary blood specimens from patients in a safe and accur...
  • 3/29/2024 12:00:00 AM

A
Service Coordinator
  • Ageatia Global Solutions
  • Rocky Hill, CT
  • Description: High School or equivalent 3 years experience in customer service/dispatching. Proficient with computers, Wi...
  • 3/29/2024 12:00:00 AM

N
Communications Supervisor
  • Northwest CT Public Safety Communication Center
  • Waterbury, CT
  • As a 911 Communications Supervisor, the incumbent will play a crucial role in ensuring the efficient and effective opera...
  • 3/28/2024 12:00:00 AM

C
CDL-A OTR Truck Driver: Average $1,700 weekly!
  • Classadrivers
  • Hartford, CT
  • **Select Location** Please tell us your location. Location Within Location not set **Description** Swift Enterprises is ...
  • 3/28/2024 12:00:00 AM

G
Store Driver Dispatcher
  • Genuine Parts Company
  • New Haven, CT
  • **Job Description** NAPA Auto Parts is seeking an enthusiastic and hard-working Store Dispatcher to join our rapidly gro...
  • 3/27/2024 12:00:00 AM

M
Power Plant Shift Supervisor
  • Massachusetts Municipal Wholesale Electric Company
  • Ludlow, MA
  • **Power Plant Shift Supervisor** Ludlow, MA The Massachusetts Municipal Wholesale Electric Company (MMWEC) brings a comp...
  • 3/27/2024 12:00:00 AM

R
Dispatcher with Administrative Background
  • Rooterman Hartford
  • Newington, CT
  • Job Description Job Description This opening is for one Full time or (2) part time Dispatcher with an administrative exp...
  • 3/26/2024 12:00:00 AM

Manchester is a town in Hartford County, Connecticut, United States. As of the 2010 census, the town had a total population of 58,241. The urban center of the town is the Manchester census-designated place, with a population of 30,577 at the 2010 census. The town is named after Manchester, in England. According to the United States Census Bureau, the town has a total area of 27.7 square miles (71.7 km2), of which 27.4 square miles (71.0 km2) is land and 0.27 square miles (0.7 km2), or 1.00%, is water. The Manchester census-designated place consists of the urban center of the town and has a tot...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Dispatcher jobs
$45,208 to $61,535
Manchester, Connecticut area prices
were up 1.7% from a year ago

Dispatcher in Huntsville, AL
Drivers and dispatchers will continue to be needed to meet the growing need.
December 16, 2019
Dispatcher in Long Beach, CA
Dispatchers usually share responsibility for the exercise of operational control, which gives them authority to divert, delay or cancel a flight.
December 09, 2019
Dispatcher in South Bend, IN
Many times, potential applicants for emergency dispatcher positions have to undergo background checks and psychological analysis to ensure that they can handle the stress that comes with the job.
November 21, 2019