Dispatcher coordinates drivers and vehicles to convey freight or passengers to assigned destinations in a timely and efficient manner. Maintains contact with drivers to communicate updates, delays, or special instructions and relay delivery status to customers. Being a Dispatcher records driver assignments, delivery time, and other transportation data in a computer database to track metrics. Ensures drivers are compliant with all DOT, state, local, and company regulations. Additionally, Dispatcher requires a high school diploma or equivalent. Typically reports to a supervisor. The Dispatcher works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Dispatcher typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Dispatchers are on duty 24 hours, 7 days a week, including holidays. This position will work an 8-hour shift.
This position receives and dispatches emergency and routine calls for police, fire, ambulance, and other emergency services using a computer-aided dispatch system.
Applicant should have considerable knowledge of the geography of the area serviced by the department, including knowledge of the streets, roads, and highways including county roads. This person will be required to learn the communications equipment and terminology of the department. This person must be able to speak clearly and distinctly and be able to act quickly and calmly in emergency situations. This person must be able to acquire and maintain certification from the National Criminal Intelligence Center. Applicant must be able to maintain confidentiality of information.
This position may require prolonged periods of time sitting and standing. Applicant must be able to lift up to 25 pounds. The work environment may become stressful at times. Applicant must be able to work varied shift schedules, to include weekends and holidays and be available for emergency call outs.
Applicant must be a high school graduate or have their GED.
A background check will be done for this position.
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