Dispatcher jobs in New London, CT

Dispatcher coordinates drivers and vehicles to convey freight or passengers to assigned destinations in a timely and efficient manner. Maintains contact with drivers to communicate updates, delays, or special instructions and relay delivery status to customers. Being a Dispatcher records driver assignments, delivery time, and other transportation data in a computer database to track metrics. Ensures drivers are compliant with all DOT, state, local, and company regulations. Additionally, Dispatcher requires a high school diploma or equivalent. Typically reports to a supervisor. The Dispatcher works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Dispatcher typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Dispatcher
  • Southeast Area Transit District
  • London, CT FULL_TIME
  • The District is the region's public transportation provider with a strong public service ethic. We are looking for an energetic, conscientious and detail-oriented individual who enjoys making a difference, a quick learner who can take the initiative, is safety-driven, and enjoys being part of a small team that takes pride in their service to the community.

    JOB DESCRIPTION / RESPONSIBILITIES :

    • Directs and controls movement of revenue vehicles via radio and computer for scheduling and field situations; notify supervisor of situations requiring attention.
    • Communicates clearly, concisely, and authoritatively with operators.
    • Schedules operators for daily work to ensure all revenue service is maintained without interruption; ensures assigned work follows Labor Agreement.
    • Schedules and books trips for demand-response services by utilizing scheduling software.
    • Coordinates communications between operators, supervisors, and maintenance employees.
    • Provides information about services to public via telephone and social media.
    • Responds to service emergencies and detours by assisting in the coordination of staff, emergency response personnel and vehicles as needed.
    • Ensures compliance with Federal, State and SEAT regulations.
    • Completes, maintains, and updates accurate daily service records, logs, and files.
    • Attends in-service training or off-site training provided by the District.
    • Other related duties as assigned.

    REQUIREMENTS / QUALIFICATIONS :

    • Minimum possession of HS Diploma / GED.
    • Familiarity with MS Office; ability to operate various types of dispatching equipment, software, two-way radios and telephones.
    • Minimum of one (1) year experience in position requiring excellent customer service skills being empathetic and cognizant of the needs of all customers.
    • Ability to deal with stressful, high call volume situations.
    • Ability to work all shifts (including nights, weekends, holidays, and split shifts).
    • Ability to pass FTA Drug and Alcohol requirements of the position.
    • Must be able to attend training.
    • Must be able to effectively speak, read, write, and comprehend Basic English; bilingual (Spanish) is preferred.

    SEAT is an EEO / AA Employer

    Outside Applicants : Please send SEAT application and resume to

    HR Manager

    Mail : 21 Route 12, Preston CT 06365

    Fax : 860-886-6097

    E-Mail : cschilke@seatransit.org

    Last updated : 2024-02-25

  • 20 Days Ago

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0 Dispatcher jobs found in New London, CT area

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Dispatcher - General Office
  • All State Fire Equipment of Southern CT LLC
  • Wallingford, CT
  • Job Description Job Description Part Time - Full time Looking to hire someone with dispatching and general office experi...
  • 3/19/2024 12:00:00 AM

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Maintenance Customer Service Manager
  • Virginia Transportation Corp
  • West Warwick, RI
  • Job Description Job Description JOB TITLE: Maintenance Customer Service Manager FLSA: Exempt REPORTS TO: Assistant Direc...
  • 3/17/2024 12:00:00 AM

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Dispatcher with Administrative Background
  • Rooterman Hartford
  • Newington, CT
  • Job Description Job Description This opening is for one Full time or (2) part time Dispatcher with an administrative exp...
  • 3/16/2024 12:00:00 AM

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School Bus Monitor
  • Student Transportation of America
  • West Kingston, RI
  • Job Description A bus monitor is a person who, generally under the supervision of a bus driver rides in a van or bus ove...
  • 3/15/2024 12:00:00 AM

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Smart Maintenance Agent - Work From Home>
  • AppFolio
  • New London, CT
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $22 per hour / Health benefits / 401k matching / PTO - As a...
  • 3/15/2024 12:00:00 AM

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Smart Maintenance Agent - Work From Home>
  • AppFolio
  • Westerly, RI
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $22 per hour / Health benefits / 401k matching / PTO - As a...
  • 3/15/2024 12:00:00 AM

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Smart Maintenance Agent - Work From Home>
  • AppFolio
  • Branford, CT
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $22 per hour / Health benefits / 401k matching / PTO - As a...
  • 3/15/2024 12:00:00 AM

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Smart Maintenance Agent - Work From Home>
  • AppFolio
  • East Hampton, NY
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $22 per hour / Health benefits / 401k matching / PTO - As a...
  • 3/15/2024 12:00:00 AM

New London is a seaport city and a port of entry on the northeast coast of the United States, located at the mouth of the Thames River in New London County, Connecticut. It was one of the world's three busiest whaling ports for several decades beginning in the early 19th century, along with Nantucket and New Bedford, Massachusetts. The wealth that whaling brought into the city furnished the capital to fund much of the city's present architecture. The city subsequently became home to other shipping and manufacturing industries, but it has gradually lost most of its industrial heart. New London ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Dispatcher jobs
$44,494 to $60,563
New London, Connecticut area prices
were up 1.7% from a year ago

Dispatcher in Huntsville, AL
Drivers and dispatchers will continue to be needed to meet the growing need.
December 16, 2019
Dispatcher in Long Beach, CA
Dispatchers usually share responsibility for the exercise of operational control, which gives them authority to divert, delay or cancel a flight.
December 09, 2019
Dispatcher in South Bend, IN
Many times, potential applicants for emergency dispatcher positions have to undergo background checks and psychological analysis to ensure that they can handle the stress that comes with the job.
November 21, 2019