Dispatcher jobs in Pascagoula, MS
Dispatcher coordinates drivers and vehicles to convey freight or passengers to assigned destinations in a timely and efficient manner. Maintains contact with drivers to communicate updates, delays, or special instructions and relay delivery status to customers. Being a Dispatcher records driver assignments, delivery time, and other transportation data in a computer database to track metrics. Ensures drivers are compliant with all DOT, state, local, and company regulations. Additionally, Dispatcher requires a high school diploma or equivalent. Typically reports to a supervisor. The Dispatcher works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Dispatcher typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Dispatcher jobs
Service Dispatcher
- Anderson Mechanical Inc.
-
Pascagoula, MS
FULL_TIME
-
Benefits:
- Bonus based on performance
- Company parties
- Competitive salary
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Tuition assistance
The Service Dispatcher reports to the Service Manager, and is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. The incumbent also assists the Service Manager in achieving the applicable sections of the corporate strategic plan.
Benefits
- Paid Training
- Careers Advancement Opportunities
- Flexible Scheduling
- Competitive Compensation
- Year-Round Work
- Spiffs, Rewards, & Employee Contests
Initiative, integrity, organizational, and supervisory skills are essential to achieving departmental and corporate goals in this position. Job-related contact can occur with virtually all demographic groups, with the majority of daily contacts being with Anderson Mechanical Inc. service technicians, suppliers, and service customers. Representative duties include:
- Assisting the Service Manager in the planning, organizing, and coordination of department resources and goals.
- Scheduling service jobs taking into consideration the expected complexity of the job versus the experience and capabilities of available technicians.
- Training field technicians in customer service skills, non-technical procedures, sales and marketing techniques.
- Maintaining a working relationship with the accounts receivable staff on the collection of problem accounts, negotiating credit when applicable to build the customer base, overseeing open account customers when credit limit has been exceeded.
- Coordinating the scheduling of the Parts Runner's time with the Installation Manager.
- Cooperating with all Department Managers in support of all facets of the Service Department's goals and objectives.
- Helping in the resolution of customer complaints in a timely, efficient and cost-effective manner, and reporting all such incidents to the Service Manager.
- Working with suppliers on issues pertaining to parts performance, reliability, pricing, and availability; while reporting difficult and high profile problems and issues to the Service Manager.
- Performing related staff-level duties as directed by the Service Manager.
Job Qualifications:
- Proven supervisory experience in a customer service environment preferably in HVACR contracting or building services industry.
- Ability to negotiate orders with suppliers to ensure prompt and timely receipt of materials at the best possible price.
- Excellent oral and written communication skills, including the ability to work with diverse customer groups, all personnel levels in the HVACR field, suppliers, and the hearing impaired.
- Basic knowledge of HVACR technology, including the ability to provide support, and even advice, to an on-site technician.
- Knowledge of HVACR-related terms, training, job-costing, marketing and sales.
- Ability and initiative to work a non-standard schedule, including a willingness to be on-call for purposes of taking emergency service calls, and TT calls from hearing impaired customers.
- Ability to serve as the Service Manager in the absence of the incumbent.
- Physical ability and initiative to meet with customers on the job-site to demonstrate Anderson Mechanical Inc.'s commitment to superior customer service and concern for its clients.
- Skill and ability to sell service jobs and service contracts, face-to-face, in a letter, and on the phone.
- Ability to comprehend and implement applicable federal, state, and local government laws, rules, and regulations, as they apply to the HVACR industry.
- Ability to assist technicians scheduled for call duty in delivery of prompt, efficient service to after-hours customers.
- Current (state) driver’s license.
- 9 Days Ago
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0 Dispatcher jobs found in Pascagoula, MS area
CDL-A TRUCK DRIVERS: Great Pay & Consistent Miles
- U.S. Xpress
-
Mobile, AL
- 24/7 Recruiters Available! Don't Wait, Call Now! Earn GREAT PAY, consistent miles & 24/7 support! Solo Drivers: 2,220+ M...
- 4/18/2024 12:00:00 AM
CDL-A TRUCK DRIVERS: Great Pay & Consistent Miles
- U.S. Xpress
-
Gulfport, MS
- 24/7 Recruiters Available! Don't Wait, Call Now! Earn GREAT PAY, consistent miles & 24/7 support! Solo Drivers: 2,220+ M...
- 4/18/2024 12:00:00 AM
Hotel Heavy Duty Porter
- Island View Casino Resort
-
Gulfport, MS
- Description Assures that the common areas of the hotel are clean at all times. Fulfills dispatch calls in a timely manne...
- 4/18/2024 12:00:00 AM
CDL Class A Delivery Driver - $25.50 Training Pay
- Performance Food Group
-
Gulfport, MS
- **Job Attributes** Job ID 53315BR Category Transportation Shift 1st Shift Job Type Full Time Location MS Gulfport Operat...
- 4/18/2024 12:00:00 AM
Experienced Concrete Cutter
- Penhall Company Inc.
-
Biloxi, MS
- Main Purpose: Core drilling, concrete sawing, cutting and removal of concrete Key Relationships: Internal Foreman, Divis...
- 4/18/2024 12:00:00 AM
Experienced Concrete Cutter
- Penhall Company Inc.
-
Biloxi, MS
- Main Purpose: Core drilling, concrete sawing, cutting and removal of concrete Key Relationships: Internal Foreman, Divis...
- 4/18/2024 12:00:00 AM
Company Driver
- National Carriers
-
Mobile, AL
- Company Driver Benefits All New Pay Increase - $80,000+ Per Year* Longevity Pay - We reward our drivers to stay here. Ou...
- 4/18/2024 12:00:00 AM
Service Dispatcher
- Anderson Mechanical Inc.
-
Pascagoula, MS
- Job Description Job Description Benefits: Bonus based on performance Company parties Competitive salary Employee discoun...
- 4/16/2024 12:00:00 AM
About Pascagoula, Mississippi
Pascagoula is a city in Jackson County, Mississippi, United States. It is the principal city of the Pascagoula Metropolitan Statistical Area, as a part of the Gulfport–Biloxi–Pascagoula Combined Statistical Area. The population was 22,392 at the 2010 census, down from 26,200 at the 2000 census. As of 2016 the estimated population was 21,981. It is the county seat of Jackson County.
Pascagoula is a major industrial city of Mississippi, on the Gulf Coast. Prior to World War II, the town was a sleepy fishing village of about 5,000. The population exploded with the war-driven shipbuilding industry...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Dispatcher jobs
$36,937 to $50,279
Pascagoula, Mississippi area prices
were up 1.2% from a year ago
were up 1.2% from a year ago
What does a Dispatcher do?
Dispatcher in Huntsville, AL
Drivers and dispatchers will continue to be needed to meet the growing need.
December 16, 2019
Dispatcher in Long Beach, CA
Dispatchers usually share responsibility for the exercise of operational control, which gives them authority to divert, delay or cancel a flight.
December 09, 2019
Dispatcher in South Bend, IN
Many times, potential applicants for emergency dispatcher positions have to undergo background checks and psychological analysis to ensure that they can handle the stress that comes with the job.
November 21, 2019