Dispatcher coordinates drivers and vehicles to convey freight or passengers to assigned destinations in a timely and efficient manner. Maintains contact with drivers to communicate updates, delays, or special instructions and relay delivery status to customers. Being a Dispatcher records driver assignments, delivery time, and other transportation data in a computer database to track metrics. Ensures drivers are compliant with all DOT, state, local, and company regulations. Additionally, Dispatcher requires a high school diploma or equivalent. Typically reports to a supervisor. The Dispatcher works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Dispatcher typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Purpose:
This position performs a variety of skilled and semi-skilled functions in support of the Dispatch Center; receives and dispatches emergency and non-emergency calls from students and staff of the University for police, fire, and ambulance personnel, equipment and services.
Essential Job Functions:
Provides emergency and non-emergency radio communication; observe for signs of crime or disorder as seen on cameras; take accurate notes of unusual occurrences. Record and monitor Officer activities as each call coming into the department. Communicate with students, faculty, staff, and community in need of assistance; ability to do multiple tasks at the same time.
Additional Duties and Responsibilities:
Perform over-the-phone first aid or CPR, maintain a professional, courteous, and polite demeanor and perform any additional duties assigned by Lincoln University Police Department and Staff. Be familiar with and carry out emergency evacuation procedures.
Qualifications:
Knowledge, Skills, Abilities, and Personal Characteristics
Certifications, Licenses, Registrations
Physical Demands:
This job description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Lincoln University. Since no job description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the jobholder's responsibility.
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