Dispatcher, Sr. jobs in Duluth, MN

Dispatcher, Sr. coordinates drivers and vehicles to convey freight or passengers to assigned destinations in a timely and efficient manner. Maintains contact with drivers to communicate updates, delays, or special instructions and relay delivery status to customers. Being a Dispatcher, Sr. records driver assignments, delivery time, and other transportation data in a computer database to track metrics. Ensures drivers are compliant with all DOT, state, local, and company regulations. Additionally, Dispatcher, Sr. requires a high school diploma. Typically reports to a supervisor. The Dispatcher, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Dispatcher, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Dispatcher
  • Duluth Transit Authority
  • Duluth, MN FULL_TIME
  • Job description

    The Duluth Transit Authority is hiring a Dispatcher to work in a fast paced, customer service focused position serving our fixed route and paratransit departments. This is a full-time, 40 hour per week position in an office setting. You will need to be available 7 days a week, but your schedule will be set after a training period of several weeks. 8 and 10 hour shifts are available.

    Paratransit dispatch duties include: Answering phone calls and taking ride requests, scheduling paratransit drivers to their work daily, answering questions and providing information to all drivers regarding bus operations and schedule changes, monitoring the vehicle fleet by use of a computerized dispatch radio system to communicate with vehicle operators for any conditions which would impact operations, reviewing Dispatch Daily Report of Operations, working with the maintenance department staff to insure proper bus assignments and solve on street bus maintenance problems, maintainin daily computerized records of bus schedule and changes by inputting data on an ongoing basis into the dispatch computer, printing necessary reports as needed or requested, performing clerical functions of data collection, absenteeism, vacations, completion of various forms, special requests, data entry on computer, etc.

    Fixed Route dispatch duties include: Assuring all scheduled bus routes are assigned and completed, completing, reviewing and printing a variety of daily paperwork and computerized reports, providing information to all bus operators regarding bus operations, monitoring and supervising the vehicle fleet by use of a computerized dispatch radio system to communicate with vehicle operators for any conditions which would impact operations, responding to questions and operational problems from bus operators, adjusting daily run list and calling for replacement operators, working with the Maintenance Department to insure proper bus assignments and solve on street bus maintenance problem, performing clerical functions for the Transportation Department consisting of data collection, absenteeism, vacations, completion of various forms, special requests, posting of operational information on the bulletin board, data entry on computer, etc, assisting the Telephone Information Operators in answering customer information phone calls, providing rider information, monitoring the dispatch area and operators lounge to assure business like conduct.

    This is not a work-from-home position. The majority of this position involves being on the phone or talking to people during your entire shift. Regular, dependable attendance is critical for success in the dispatcher role. The Duluth Transit Authority reserves the right to assign additional or different duties to employees within this job classification consistent with the changing needs of the Duluth Transit Authority.


    In addition to the qualifications listed below, the ideal candidate will have experience in a transit, paratransit or dispatch setting. Strong computer skills and experience, and the willing to learn new programs, is required. Flexibility with your schedule is also required in this position.

    • High school diploma
    • Excellent verbal and written communication skills
    • Sound decision making skills
    • Knowledge and experience with computers, MS office suite
    • Strong customer service skills

    In accordance with Americans with Disabilities Act (ADA), reasonable accommodation may be made to empower individuals with disabilities to undertake the essential duties and responsibilities of the position.

  • 2 Days Ago

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EMS Dispatcher
  • Essentia Health
  • Duluth, MN PART_TIME
  • Job Description:Responsible for dispatch of ground transportation teams, following flights during transport, and communication with referring and receiving physicians, nursing staff, 911 dispatch cent...
  • 14 Days Ago

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Host / Dispatcher
  • Green Mill Duluth
  • Duluth, MN PART_TIME,FULL_TIME
  • Apply at www.greenmill.com/careers · Must be 16 years old (for Host position) Answer phones and enter orders into POS system Answer questions about the restaurant and menu Take orders from guests and ...
  • 1 Month Ago

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Customer Service Dispatcher
  • Groome Transportation (ND)
  • Duluth, MN FULL_TIME
  • Job Description: Groome Transportation's Duluth location is hiring Dispatchers! 1 – 2 years previous customer service or dealing with the public 1 year handling multiple phone lines Software experienc...
  • 21 Days Ago

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Emergency Medical Services Dispatcher
  • Essentia Health
  • Duluth, MN PART_TIME
  • Job Description:Responsible for dispatch of ground transportation teams, following flights during transport, and communication with referring and receiving physicians, nursing staff, 911 dispatch cent...
  • 25 Days Ago

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Dispatcher - Eligibility List
  • Douglas County, WI
  • Superior, WI FULL_TIME
  • Description Douglas County is currently seeking applicants to fill open positions within our Communications Center. An eligibility list will be established based on the interview process for use as op...
  • Just Posted

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0 Dispatcher, Sr. jobs found in Duluth, MN area

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CDL Driver Swing - Residential
  • Waste Management, Inc.
  • Duluth, MN
  • Swing Drivers substitute for the drivers of open routes, supporting drivers to complete routes, and provides other opera...
  • 3/28/2024 12:00:00 AM

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CDL Truck Driver-Commercial
  • Waste Management, Inc.
  • Duluth, MN
  • As a Commercial Driver, you'll operate heavy-duty trucks with front or rear end load lift attachment. You'll be responsi...
  • 3/28/2024 12:00:00 AM

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Freight Coordinator
  • The Buckle, Inc.
  • Duluth, MN
  • The Freight Coordinator position's primary responsibility is to fulfill our mission statement, "to create the most enjoy...
  • 3/28/2024 12:00:00 AM

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Freight Coordinator
  • Buckle
  • Duluth, MN
  • The Freight Coordinator position's primary responsibility is to fulfill our mission statement, "to create the most enjoy...
  • 3/28/2024 12:00:00 AM

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Senior Manager Materials Management
  • Cirrus Aircraft
  • Duluth, MN
  • Duties and Responsibilities/Essential Functions (Senior-Level Duties in Blue) Leads the Cirrus Corporate Cycle Count Pro...
  • 3/28/2024 12:00:00 AM

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Truck Driver Home Daily CDL A
  • XPO
  • Duluth, MN
  • Solutions driven success. XPO is a top ten global provider of transportation services, with a highly integrated network ...
  • 3/27/2024 12:00:00 AM

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Smart Maintenance Agent - Work From Home>
  • AppFolio
  • Superior, WI
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $22 per hour / Health benefits / 401k matching / PTO - As a...
  • 3/25/2024 12:00:00 AM

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Smart Maintenance Agent - Work From Home>
  • AppFolio
  • Superior, WI
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $22 per hour / Health benefits / 401k matching / PTO - As a...
  • 3/25/2024 12:00:00 AM

According to the United States Census Bureau, the city has a total area of 87.43 square miles (226.44 km2); 67.79 square miles (175.58 km2) is land and 19.64 square miles (50.87 km2) is water. It is Minnesota's second-largest city by land area, surpassed only by Hibbing. Of its 87.3 square miles (226 km2), 68 square miles (180 km2), or 77.89%, is land and 19.3 square miles (50 km2), or 22.11%, is water. Duluth's canal connects Lake Superior to the Duluth–Superior harbor and the Saint Louis River. It is spanned by the Aerial Lift Bridge, which connects Canal Park with Minnesota Point ("Park Poi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Dispatcher, Sr. jobs
$44,374 to $63,692
Duluth, Minnesota area prices
were up 1.3% from a year ago