Dispatcher, Sr. coordinates drivers and vehicles to convey freight or passengers to assigned destinations in a timely and efficient manner. Maintains contact with drivers to communicate updates, delays, or special instructions and relay delivery status to customers. Being a Dispatcher, Sr. records driver assignments, delivery time, and other transportation data in a computer database to track metrics. Ensures drivers are compliant with all DOT, state, local, and company regulations. Additionally, Dispatcher, Sr. requires a high school diploma. Typically reports to a supervisor. The Dispatcher, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Dispatcher, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Job description
The Dispatcher is responsible for managing, adjusting and completion of the daily Technicians Routes, including but not limited to scheduling, routing of the branch fleet in the most cost effective way possible. The Dispatcher is responsible for maintaining a full technician staff, customer satisfaction, On-Time service.
RESPONSIBILITIES
Work with customer service and sales team to give time frames and availability dates to customers.
Maintain vehicles on a service schedule and deal with any breakdowns in a quick and effective way.
Complete all routes daily
Build trust with the team to maintain the company culture and instill the core values.
Experience delivering exceptional customer service.
REQUIREMENTS
Minimum 4 years previous fleet, routing, dispatch and distribution experience including
previous supervisory experience.
2 years supervisory experience to include employee relations, performance
management, hiring, training and coaching.
Rate Not-Negotiable
Job Type: Full-time
Pay: $50,000.00 per year
Benefits:
Schedule:
Ability to commute/relocate:
Experience:
Work Location: In person
Job Type: Full-time
Pay: $50,000.00 per year
Benefits:
Schedule:
Work Location: In person
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0 Dispatcher, Sr. jobs found in Huntington, NY area