Dispatcher, Sr. jobs in Kansas City, KS

Dispatcher, Sr. coordinates drivers and vehicles to convey freight or passengers to assigned destinations in a timely and efficient manner. Maintains contact with drivers to communicate updates, delays, or special instructions and relay delivery status to customers. Being a Dispatcher, Sr. records driver assignments, delivery time, and other transportation data in a computer database to track metrics. Ensures drivers are compliant with all DOT, state, local, and company regulations. Additionally, Dispatcher, Sr. requires a high school diploma. Typically reports to a supervisor. The Dispatcher, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Dispatcher, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Dispatcher
  • Nextech
  • Lenexa, KS FULL_TIME
  • Overview

     

    Overview:

    We are proud to be America’s Largest Independent Self-Performing HVAC/R Service Provider. Over the past 30 years, our continued focus on Quality, Value, and Integrity has enabled us to create strong relationships with thousands of long-term customer partners.

     

    As we continue to expand, our focus remains on providing a top-notch work experience for our employees.  If you are a quality-oriented individual who values integrity and hard work, then we want to talk to you!  With our excellent review ratings on both Indeed and Glassdoor, Nextech has become the place to be for those in the HVAC Industry.  Come join our team and start moving your career forward!

     

    Role: The Dispatcher will be responsible for communicating the customer’s needs and service histories to the field employees. They must dispatch all area technicians and maintain the database per the company’s policies and procedures. The candidate must also ensure the efficiency of the field employees and provide the proper support and communication to both internal and external customers.

     

    Benefits:  

    • Excellent Health Insurance options including a FREE employee only option
    • Dental, Vision, Accident, Critical Illness, Disability and Supplemental Life Insurance options
    • FREE life insurance equal to your annualized pay rate
    • 401k with a 50% match up to the first 6% of your contributions
    • 7 paid Holidays
    • 2 paid Personal days
    • 10 paid Vacation days

     

    Responsibilities

     

    Responsibilities:

    • Keep dispatch boards (manual & electronic current at all times)
    • Follow the set process flow for managing all customer requests
    • Communicate the required information to the field and management per company policy
    • Support field personnel and management on customer and company requirements as well as making sure tasks and calls are completed in an expeditious manner
    • Treat all customers and employees with respect
    • Data entry of service performance and information and updates to the customers
    • Schedule in an efficient manner and with RMS support
    • Proper purchasing and PO issuing as needed to support the market
    • Clear all new calls and history afterwards present to the RSM for scheduling approval
    • Verification on IVR, check-in/out for all customers with technicians
    • Ensuring all technicians get the parts required to perform service

    Qualifications

     

    Qualifications:

    • Extremely high level of urgency to resolve problems
    • Strong organizational skills with ability to manage multiple tasks, prioritize, and meet deadlines
    • High level of computer skills, proficient in Excel
    • Ability to focus on desired results
    • Ability to adapt to very fast-pace environment and deadlines
    • Strong attention to detail
    • Excellent interpersonal and communication skills, both written and verbally
    • Works well in a team environment
    • Must demonstrate organization and prioritization skills to manage time
    • Previous Dispatcher experience, preferrably in the service industry

     

    Physical requirements:

    • Able to operate a computer and other office productivity machinery, such as a copy machine, telephone and computer printer.
    • Able to sit at a computer for up to 8 hours
  • 19 Days Ago

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Dispatcher
  • SumnerOne
  • Lenexa, KS FULL_TIME
  • Job DescriptionJoin our Dispatcher Powerhouse Team! As our Dispatcher, you'll be the mastermind behind seamless service coordination and technician dispatch. Your mission? Ensuring our customers' prin...
  • 9 Days Ago

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Dispatcher
  • KB Complete Plumbing
  • Mission, KS FULL_TIME
  • Overview KB Complete is looking for a few good men and women to join our outstanding team of Service Professionals. Who WE Are: We are a family oriented company, with a small business feel, but large ...
  • 1 Month Ago

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Service Dispatcher
  • G. W. Van Keppel Company
  • Kansas, KS FULL_TIME
  • Position Summary: The Service Planner Kanas City is responsible for communicating throughout the repair process to all parties involved. Ensure continued job progress and coordinate/schedule resources...
  • 20 Days Ago

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Dispatcher 38407
  • First Transit
  • Olathe, KS FULL_TIME
  • Are you interested in becoming a DISPATCHER? Now is your chance! Get PAID to do what you love! First Transit is looking for Dispatchers/Call Taker in Olathe, KS. Our dispatchers are an integral part o...
  • 2 Days Ago

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Aircraft Dispatcher
  • U.S. Army Reserve Command
  • Olathe, KS FULL_TIME
  • About the Position: This position is with the Army Reserve Aviation Command, Aviation Support Facility Olathe West located in Olathe, Kansas.
  • 8 Days Ago

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0 Dispatcher, Sr. jobs found in Kansas City, KS area

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Housekeeping Dispatcher
  • Loews Hotels
  • Kansas City, MO
  • Loews Hotels & Co has ventured into Kansas City, MO with the new Loews Kansas City Hotel. The 800-room hotel features 60...
  • 3/28/2024 12:00:00 AM

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Crew Dispatcher Trainee
  • Canadian Pacific
  • Kansas City, MO
  • Canadian Pacific (CP) and Kansas City Southern (KCS) are now CPKC. As the only truly North American railway, we are maki...
  • 3/28/2024 12:00:00 AM

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Commercial Service Technician
  • LBA Services
  • Shawnee, KS
  • Job Description Job Description Job Title: Commercial Service Technician Reports To: Commercial Field Supervisor FLSA St...
  • 3/28/2024 12:00:00 AM

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CDL Truck Driver
  • Waste Management, Inc.
  • Kansas City, KS
  • Waste Management Drivers operate heavy-duty trucks and are responsible for the collection of waste or recyclable materia...
  • 3/28/2024 12:00:00 AM

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Communications Dispatcher
  • Worlds of Fun
  • Kansas City, MO
  • Overview: $14 / hour. Must be at least 18 years of age A Communications Dispatcher is a vital role in managing park oper...
  • 3/26/2024 12:00:00 AM

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CDL Class A Delivery Driver - Entry Level, $83,500/Yr Avg.
  • Performance Food Group
  • Kansas City, KS
  • **Job Attributes** Job ID 52449BR Category Transportation Shift 1st Shift Job Type Full Time Location KS Kansas City Ope...
  • 3/26/2024 12:00:00 AM

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DISPATCHER
  • Cheetah Final Mile
  • Olathe, KS
  • Job Description Job Description Dispatcher Job Summary Arranges deliiveries of documents, reports, correspondence, messa...
  • 3/24/2024 12:00:00 AM

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Traffic Management Center Dispatcher/Operator - Lee's Summit, MO
  • Kapsch TrafficCom AG
  • Kansas City, MO
  • Kapsch TrafficCom develops smart solutions to make mobility safer, more sustainable and efficient for everybody. We desi...
  • 3/24/2024 12:00:00 AM

Kansas City is the third-largest city in the State of Kansas, the county seat of Wyandotte County, and the third-largest city of the Kansas City metropolitan area. Kansas City, Kansas is abbreviated as "KCK" to differentiate it from Kansas City, Missouri, after which it is named. It is part of a consolidated city-county government known as the "Unified Government". Wyandotte County also includes the independent cities of Bonner Springs and Edwardsville. As of the 2010 census, the city had a population of 145,786 residents. It is situated at Kaw Point, which is the junction of the Missouri an...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Dispatcher, Sr. jobs
$45,440 to $65,222
Kansas City, Kansas area prices
were up 1.7% from a year ago