Dispatcher, Sr. jobs in Raleigh, NC

Dispatcher, Sr. coordinates drivers and vehicles to convey freight or passengers to assigned destinations in a timely and efficient manner. Maintains contact with drivers to communicate updates, delays, or special instructions and relay delivery status to customers. Being a Dispatcher, Sr. records driver assignments, delivery time, and other transportation data in a computer database to track metrics. Ensures drivers are compliant with all DOT, state, local, and company regulations. Additionally, Dispatcher, Sr. requires a high school diploma. Typically reports to a supervisor. The Dispatcher, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Dispatcher, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

A
Dispatcher
  • American Expediting
  • Raleigh, NC FULL_TIME
  • Dispatcher
    Onsite: Raleigh, NC

    ABOUT THE COMPANY: American Expediting is the nation's premier custom transport provider. Our people are smart, creative problem-solvers dedicated to crafting custom transport, logistics, warehousing, and distribution solutions for some of the world's most dynamic brands. Our reputation for excellence is hard-earned, with 99.3% on-time delivery performance for mission-critical, time-critical shipments. And our focus on continuous innovation means we're always ready to meet the ever-evolving needs of our customers.

    SUMMARY: If you are looking for a place to start your career, American Expediting could be just the place! American Expediting is seeking a dispatcher to join the team. If you enjoy lots of variety, a fast-paced environment and are passionate about having a positive impact on the lives of patients, this job could be a good fit for you! And don't worry, you don't need to be an experienced dispatcher when you start, we'll teach you the business.

    REPORTS TO: Site Operations Manager

    RESPONSIBILITIES:
    • Process service requests within the American Expediting shipment management system, generate quote, and verify shipping documentation where applicable
    • Dispatch jobs according to customer requests, specifications or needs
    • Work with all American Expediting offices and local service providers to ensure the process transfer is handled efficiently thus meeting desired results of initial service request
    • Manage activities throughout the order fulfillment and transportation cycle to make sure established deadlines are met:
      • Reporting wait time to customer in real time
      • Retrieving real time pictures of multi-shipment orders/ dry ice replenishment/ shipments left at residences
      • Documenting QA service issues, capacity issues and multi-courier commissions
      • Calling IC business partners when jobs are approaching OB and POD deadline
    • Determine response needed to deal with emergencies, accidents, and breakdowns effectively and appropriately.
    • Record and maintain files and records of customer requests, work or services performed, charges, expenses, inventory, and other dispatch information
    • Communicate Chain of Custody standards
    • Consult with managerial personnel to meet operational goals
    • Warehouse support as needed 
    • Other duties/tasks as assigned
     
    SKILLS:
    • Excellent verbal communication and problem-solving skills
    • Interpersonal skills; ability to foster teamwork and motivate/coach others.
    • Familiar with time zones and military time
    • Decisive under pressure and time constraints
    • Knowledge of local and regional geographical area; accurately and quickly read maps
    • Computer skills including Microsoft Word, Outlook, Email
    • Knowledge of principles and processes for providing customer service
     
    QUALIFICATIONS:
    • High School diploma/GED; Associates degree or other vocational/technical school training beyond high school is preferred
    • Flexibility in working hours required
     
    American Expediting is an equal opportunity employer. In accordance with applicable law, American Expediting prohibits discrimination based on any legally recognized basis, including but not limited to race, color, religion, creed, gender, sex, gender identity, sexual orientation, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information, veteran status, uniformed service member status, or any other basis protected by federal, state or local laws. American Expediting’s commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, independent contractors, vendors and customers. 

  • 15 Days Ago

F
Dispatcher
  • First Transit
  • Wilson, NC FULL_TIME
  • First Transit has been purchased by Transdev and will be the employer for this job posting. We are the leading integrator and operator of multiple modes of transportation. With a combined presence in ...
  • 4 Days Ago

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Dispatcher
  • Mandolin HVAC and Construction LLC
  • Raleigh, NC FULL_TIME
  • Description- Receive and prioritize incoming requests for services or assistance.- Coordinate and schedule resources, personnel, and equipment, to fulfill customer needs and operational requirements.-...
  • 9 Days Ago

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Dispatcher
  • TForce Logistics
  • Morrisville, NC PART_TIME
  • GENERAL DESCRIPTION The Dispatch position is responsible for the daily pick up and delivery coordination of customer’s service requests to drivers. PRIMARY RESPONSIBILITIES Verify the total number of ...
  • 22 Days Ago

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Dispatcher
  • Purologix Water Services Inc
  • Garner, NC FULL_TIME
  • We are a family-owned water treatment company looking to add a dispatcher to our team. We are looking for someone who strives to provide 5-star service to our customers. We offer competative pay, PTO,...
  • 27 Days Ago

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Dispatcher
  • Edwards, Inc.
  • Spring, NC FULL_TIME
  • Edwards, Inc. is a full-service industrial general contractor providing construction, fabrication, and crane services. We operate one of the largest fleets of road ready hydraulic cranes in North Caro...
  • 1 Month Ago

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0 Dispatcher, Sr. jobs found in Raleigh, NC area

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Operations Manager
  • Fleet Glass Services
  • Wake Forest, NC
  • Job Description Job Description Fleet Glass Services serves the largest land based fleets in the world. We are looking f...
  • 4/19/2024 12:00:00 AM

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Class A Regional Truck Driver | Home Weekends
  • Hiring Now!
  • Raleigh, NC
  • The Brown Trucking driver experience is unique in every way! From incredibly flexible home time to unmatched dispatcher ...
  • 4/19/2024 12:00:00 AM

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Class A Regional Truck Driver | Home Weekends
  • Hiring Now!
  • Cary, NC
  • The Brown Trucking driver experience is unique in every way! From incredibly flexible home time to unmatched dispatcher ...
  • 4/19/2024 12:00:00 AM

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OTR Class A CDL Semi Truck Driver $ .65 per mile, minimum $1000 salary
  • First Class Xpress
  • Raleigh, NC
  • Job Description Job Description We are seeking a Semi Truck Driver to join our team immediately! You will be responsible...
  • 4/18/2024 12:00:00 AM

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Box Truck Driver
  • Workforce
  • Raleigh, NC
  • Job Description Job Description We are seeking a Box Truck Driver to join our team!! Schedule: Monday – Thursday 5 am to...
  • 4/18/2024 12:00:00 AM

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Box truck Driver Needed(ASAP)
  • Str8 & narrow enterprise
  • Garner, NC
  • Job Description Job Description We are seeking a Box Truck Driver Needed(ASAP) to join our team! You will be responsible...
  • 4/18/2024 12:00:00 AM

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Class A Regional+ Truck Driver | Home Every Weekend!
  • Hiring Now!
  • Raleigh, NC
  • The Brown Trucking driver experience is unique in every way! From incredibly flexible home time to unmatched dispatcher ...
  • 4/18/2024 12:00:00 AM

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Guest Services Attendant
  • Expert Aquatics LLC
  • Raleigh, NC
  • Job Description Job Description A Guest Services Attendant, is responsible for ensuring that all guests have a great exp...
  • 4/18/2024 12:00:00 AM

According to the United States Census Bureau, Raleigh occupies a total area of 144.0 square miles (373.0 km2), of which 142 square miles (369 km2) is land and 0.97 square miles (2.5 km2), or 0.76%, is covered by water. The Neuse River flows through the northeast end of the city. Raleigh is located in the northeast central region of North Carolina, where the Piedmont and Atlantic Coastal Plain regions meet. This area is known as the "fall line" because it marks the elevation inland at which waterfalls begin to appear in creeks and rivers. As a result, most of Raleigh features gently rolling hil...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Dispatcher, Sr. jobs
$45,301 to $65,021
Raleigh, North Carolina area prices
were up 1.5% from a year ago