Dispatcher, Sr. jobs in Tacoma, WA

Dispatcher, Sr. coordinates drivers and vehicles to convey freight or passengers to assigned destinations in a timely and efficient manner. Maintains contact with drivers to communicate updates, delays, or special instructions and relay delivery status to customers. Being a Dispatcher, Sr. records driver assignments, delivery time, and other transportation data in a computer database to track metrics. Ensures drivers are compliant with all DOT, state, local, and company regulations. Additionally, Dispatcher, Sr. requires a high school diploma. Typically reports to a supervisor. The Dispatcher, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Dispatcher, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Dispatcher
  • Nextech
  • Dupont, WA FULL_TIME
  • Overview

     

    Overview:

    We are proud to be America’s Largest Independent Self-Performing HVAC/R Service Provider. Over the past 30 years, our continued focus on Quality, Value, and Integrity has enabled us to create strong relationships with thousands of long-term customer partners.

     

    As we continue to expand, our focus remains on providing a top-notch work experience for our employees.  If you are a quality-oriented individual who values integrity and hard work, then we want to talk to you!  With our excellent review ratings on both Indeed and Glassdoor, Nextech has become the place to be for those in the HVAC Industry.  Come join our team and start moving your career forward!

     

    Role: The Dispatcher will be responsible for communicating the customer’s needs and service histories to the field employees. They must dispatch all area technicians and maintain the database per the company’s policies and procedures. The candidate must also ensure the efficiency of the field employees and provide the proper support and communication to both internal and external customers.

     

    Benefits:  

    • Excellent Health Insurance options including a FREE employee only option
    • Dental, Vision, Accident, Critical Illness, Disability and Supplemental Life Insurance options
    • FREE life insurance equal to your annualized pay rate

     

    Responsibilities

     

    Responsibilities:

    • Keep dispatch boards (manual & electronic current at all times)
    • Follow the set process flow for managing all customer requests
    • Communicate the required information to the field and management per company policy
    • Support field personnel and management on customer and company requirements as well as making sure tasks and calls are completed in an expeditious manner
    • Treat all customers and employees with respect
    • Data entry of service performance and information and updates to the customers
    • Schedule in an efficient manner and with RMS support
    • Proper purchasing and PO issuing as needed to support the market
    • Clear all new calls and history afterwards present to the RSM for scheduling approval
    • Verification on IVR, check-in/out for all customers with technicians
    • Ensuring all technicians get the parts required to perform service

    Qualifications

    Qualifications:

    • Extremely high level of urgency to resolve problems
    • Strong organizational skills with ability to manage multiple tasks, prioritize, and meet deadlines
    • High level of computer skills, proficient in Excel
    • Ability to focus on desired results
    • Ability to adapt to very fast-pace environment and deadlines
    • Strong attention to detail
    • Excellent interpersonal and communication skills, both written and verbally
    • Works well in a team environment
    • Must demonstrate organization and prioritization skills to manage time
    • Previous Dispatcher experience, preferably in the service industry

     

    Physical requirements:

    • Able to operate a computer and other office productivity machinery, such as a copy machine, telephone and computer printer.
    • Able to sit at a computer for up to 8 hours
  • 19 Days Ago

A
Dispatcher
  • Apply Today with IAA- US
  • Puyallup, WA FULL_TIME
  • At IAA, our Dispatchers play a meaningful role in managing our towing resources to keep our vehicle pickups and deliveries running smoothly, which optimizes our branch productivity. Dispatchers embody...
  • 19 Days Ago

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Dispatcher
  • Transdev
  • Lakewood, WA FULL_TIME
  • Position Description (For electronic versions of this document, please use the tab key to move from field to field) Position Title: Dispatcher FLSA Classification: Non-Exempt, full time Position# T001...
  • Just Posted

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Dispatcher
  • TEKsystems
  • Sumner, WA FULL_TIME
  • Looking for an individual who has experience with SERVICE TITAN in high-volume dispatching. 30 technicians Need for the candidate to come from service-based industry instead of transportation. As a di...
  • Just Posted

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Dispatcher
  • Facility Maintenance Pros
  • Algona, WA FULL_TIME
  • Overview:We are seeking a highly organized and detail-oriented individual to join our team as a Dispatcher. As a Dispatcher, you will play a crucial role in coordinating and managing the transportatio...
  • Just Posted

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Dispatcher
  • PeopleReady
  • Auburn, WA FULL_TIME
  • Centerline is your one access point to limitless truck driving opportunities. Our job is to connect you with safe, rewarding work at top companies while maintaining your flexibility and work / life ba...
  • Just Posted

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0 Dispatcher, Sr. jobs found in Tacoma, WA area

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Cleaning Services Scheduler/Dispatch
  • RESIDE Worldwide, Inc.
  • Woodinville, WA
  • ** Cleaning Services Scheduler/Dispatch** **Job Category****:** Cleaning Services **Requisition Number****:** CLEAN01161...
  • 3/28/2024 12:00:00 AM

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Dispatcher at SEA Airport
  • G2 Secure Staff
  • Seattle, WA
  • Job Description Job Description G2 Secure Staff is expanding and looking to add to the Dispatcher operations in Seattle–...
  • 3/27/2024 12:00:00 AM

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Dispatcher Customer Service Representative
  • Washington Alarm
  • Seattle, WA
  • Job Description Job Description The Role: As a Call Center Dispatcher for Washington Alarm, you will be tasked with: Not...
  • 3/27/2024 12:00:00 AM

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Transportation Manager
  • PACIFIC COAST FRESH COMPANY
  • Kent, WA
  • Job Details Job Location Kent, WA Position Type Full Time Salary Range $70,000.00 - $80,000.00 Salary/year Job Shift Swi...
  • 3/26/2024 12:00:00 AM

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Police Communications Specialist (Dispatcher) - Entry
  • City of Issaquah, WA
  • Issaquah, WA
  • Salary : $68,536.00 - $90,188.80 Annually Location : Issaquah, WA Job Type: Full Time Job Number: 2024 - PCSE Department...
  • 3/25/2024 12:00:00 AM

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Trucking Dispatcher
  • Four Ports Logistics, LLC
  • Tacoma, WA
  • Job Description Job Description Dispatcher - Trucking Looking for a dispatcher for small trucking company. We are lookin...
  • 3/24/2024 12:00:00 AM

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Dispatcher/Router/Data Entry
  • Gene's Towing
  • Lakewood, WA
  • Job Description Job Description Great full time and part time permanent job opportunites with established Towing company...
  • 3/24/2024 12:00:00 AM

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Routed Window Dispatcher
  • Kitsap Transit
  • Bremerton, WA
  • Salary - $30.05 - $40.38 Hourly Summary Under general supervision, responsible for coordinating and overseeing the route...
  • 3/24/2024 12:00:00 AM

Tacoma (/təˈkoʊmə/ tə-KOH-mə) is a mid-sized urban port city and the county seat of Pierce County, Washington, United States. The city is on Washington's Puget Sound, 32 miles (51 km) southwest of Seattle (of which it is the largest satellite city), 31 miles (50 km) northeast of the state capital, Olympia, and 58 miles (93 km) northwest of Mount Rainier National Park. The population was 198,397, according to the 2010 census. Tacoma is the second-largest city in the Puget Sound area and the third largest in the state. Tacoma also serves as the center of business activity for the South Sound re...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Dispatcher, Sr. jobs
$49,838 to $71,535
Tacoma, Washington area prices
were up 2.8% from a year ago