Distribution Center Manager jobs in Saint Petersburg, FL

To manage and supervise the operational and administrative functions, activities, and projects of a clinical care delivery center. Responsibilities include the managing, planning and coordinating of the operations of the clinic to include: Supervising all clinic and office staff, collecting of co-pays or balances due, monitoring delivery of patient services, providing excellent customer service and acting as liaison with patients, businesses, hospitals and physicians.
QUALIFICATIONS/EDUCATION

• High school graduate or equivalent.
• Bi-lingual English/Spanish preferred; must be able to read, write and speak English.
• Minimum 3-5 years’ leadership experience in healthcare setting
• Knowledge of standard methods, practices, tools and equipment of the janitorial and handiwork service.
• Knowledge of occupational hazards and safety rules.
• Knowledge of the proper use of chemicals, fertilizers and cleaning solutions.
• Basic computer knowledge; MS Word and MS Excel, internet, document with Electronic Health Records and/or authorization system with minimal typing/spelling errors, send e-faxes and email.
• Strong people skill; independent decision making and customer service oriented.

CERTIFICATIONS/LICENSES

• None

ABILITIES/SKILLS

• Basic computer skills to be able to recognize and understand our appointment system.
• Excellent communication, Customer Service and telephone skills.
• Excellent public speaking, written and oral communication skills.
• Cheerful, pleasant, knowledgeable and professional demeanor, must always display a smile.
• Strong organizational skills and ability to multi-task effectively.
• Detail oriented and able to work efficiently in a stressful environment.
• Strong sense of teamwork and be able to manage high volume of interpersonal relationships with tact and diplomacy.
• Must be able to work independently and relate well with all levels of individuals within the organization.
• Able to respect and maintain patient confidentiality at all times.
• Must be able to follow policies and procedures and work flexible schedule and location.
• Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and review
• Must be able to travel from center to center daily
• Must be able to meet consistent deadlines
• Implements and creates service excellence trainings in patient care
• Must be able to provide feedback to regional and center coordinators
• Assists in resolving real-time patient concerns
• Able to work effectively with other employees, patients and external parties
• Works well under stressful conditions

SUPERVISORY RESPONSIBILITIES

• Supervises center for compliance with licensing, OSHA, HIPAA, state and federal regulations.
• Monitors and oversees the oversees patient engagement.
• Supervises center staff.
• Reports malfunction of equipment and safety issues.
• Assures center compliance of HIPAA laws are met.
• Counsels, disciplines and performs evaluations to identify cause and issues to work on resolving problems.
• Provides reports to management as needed.
• Reviews and approves staff payroll for facilities and call center.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Supervises patient flow.
• Ensures that all state and federal regulations governing the management and release of health information are met.
• Monitoring delivery of patient services to include reviewing physician activity data and forecast and prepare for all changes needed or impacted by patient load and billing/collecting procedures.
• Maintaining office compliance with all government and state regulations and policies.
• Maintaining all required operational state and government licenses up-to-date.
• Supervises and directs all clinic staff to ensure that the center operates in an efficient manner and that the patients receive high quality customer service.
• Must be able to reconcile Petty Cash.
• Assist Administration in supervising staff.
• Communicates observations of patient’s status to physician.
• Monitors medical and office to ensure proper function, inspection and expiration date of service.
• Reports malfunction of medical equipment and safety issues to administration if unable to find resolution.
• Complies with Infection Control and OSHA Regulations (biomedical waste, handling and disposal) for the practice as per

regulations.

• Monitors that clinical staff stores drug samples appropriately and that expired medications are removed and disposed of accordingly.
• Takes appropriate action to maintain a safe environment.
• Perform other duties as assigned by supervisor.
• Prepare center productivity reports (metrics) on a weekly basis and submitting these in a timely manner as required by Administration.
• Participating in HEDIS, STAR, MRA and other quality measure activities.
• Monitoring of staff time to control unnecessary staff overtime and monitoring time productivity.
• Reviews and approves employee time sheets.
• Responsible for inventory control of both medical and office supplies.
• Recommends changes that will increase productivity and improve delivery of medical and customer services.
• Participates in center activities in order to promote center growth.
• Performs other duties as assigned.

Clinical Care Medical Centers provides equal employment opportunity to all applicants and employees. No person is to be discriminated against in any aspect of the employment relationship due to race, religion, color, sex, age, national origin, disability status, genetics, citizenship status, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.