Distribution Manager manages and deploys the operational strategy, business processes, and systems for overall distribution operations, including order fulfillment, warehousing, inventory management, and transportation. Communicates and monitors production measurement metrics and sets performance targets at the team and individual level for all distribution-related functions that align with company objectives and are within regulatory guidelines. Being a Distribution Manager utilizes data-driven analytical tools and systems to continuously monitor operations, identify inefficiencies, and develop optimization strategies. Troubleshoots and resolves escalated operational issues. Additionally, Distribution Manager ensures all operations adhere to industry safety protocols and comply with OSHA, DOT, or other governmental regulations. May require a bachelor's degree. Typically reports to a head of a unit/department. The Distribution Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Distribution Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
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Job Title: Distribution Project Manager
Department/Group: Clinical PM
Location: Rockford or Remote
Reports to: Senior Clinical Project Manager, Senior Manager, Clinical Project Management or General Manager, US Clinical Services
FLSA Status: Exempt
Prepared By: Brian Keesee
Approved By: Brian Keesee
Summary of Objective:
Manages assigned clinical customer projects to ensure that project goals and objectives are accomplished within the prescribed time frame, budget, and in accordance with customer expectations. Fill role of Lead Global Project Manager between PCI US and PCI UK for global clinical studies where required. Diligently manages significant matters pertaining to assigned projects to "Provide the industry's leading customer experience" supporting PCI Clinical Service's long term growth and success. Responsible for all activities associated with a Clinical Distribution project.
Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The essential duties and responsibilities include the following but other duties may be assigned.
1. Primary customer contact for distribution activities, including business, relationship and customer expectation management matters. Extensive external contacts on a professional level.
2. Prepare the Logistics Management Document as it pertains to the customer's specific study.
3. Assist in the development of detailed pack construction to ensure that the packaging is designed in a way that allows for efficient storage and distribution.
4. Coordinates project activity by leading the Distribution Project Team and through working closely with the Clinical Project Management team as well as internal and external customers.
5. Interacts with customers, vendors, and internal PCI colleagues to deliver service excellence and ensure performance expectations are met or exceeded on a consistent basis.
6. Coordinates distribution activities from order receipt to shipment acknowledgement as per Logistics Management Document.
7. Sets up Returns Accountability Workbook and manages returns, including drug destruction, as per the Logistics Management Document.
8. Manages project close out activities.
9. Facilitates the billing of all activities involved with distribution, returns, destruction, and project close-out activities.
10. Coordinates Customer visits and facilitates activities as per customer needs.
11. Reviews Quotes to ensure scope is appropriate. Initiates change orders where necessary. Monitors project budget and scope creep.
12. Coach, mentor, and supervise the Associate Clinical Project Managers
13. Provide support to business development and estimation regarding new quotations and resupplies.
14. Provide the client with the highest level of professionalism, quality of work, communication/responsiveness, and status of deliverables.
15. This position may require overtime and/or weekend work.
16. Knowledge of and adherence to all PCI, cGMP, and GCP policies, procedures, rules.
17. Attendance to work is an essential function of this position
18. Performs other duties as assigned by Manager/Supervisor.
Special Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must be physically capable to perform the duties listed below with or without reasonable accommodations which may be made to enable individuals with disabilities to perform the essential functions
On an average day, the individual can expect to move and/or transport up to 25 pounds
less than 1/4 of the day.
This position may have the following special vision requirements.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The following are some environmental conditions that one may be exposed to on a daily basis and for various lengths of time.
The noise level in the work environment is typically, moderate.
Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required for the stated position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required:
Preferred:
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