District Technical Service Manager manages an organization's technical customer support policies, objectives, and initiatives. Provides mentoring, leadership, and organization to managers and supervisors. Being a District Technical Service Manager oversees the creation and implementation of processes that maximize efficiency and meet or exceed service quality and customer satisfaction goals. Monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Additionally, District Technical Service Manager makes recommendations for changes to products or services based on customer feedback and requests. Engages in resource planning and decision-making. Coordinates across functions to support future products and releases. Typically requires a bachelor's degree or equivalent. Typically reports to a director or top management. The District Technical Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a District Technical Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Our Blaze Pizza Franchise is seeking dedicated District Managers who will instill a positive and upbeat attitude while lead teams that create lively, fun guest interactions daily. At Blaze Pizza, Individuality, Quality, Speed and Fire are key to the success of our company and our team. A Blaze District Manager is an important ingredient to the success of our dynamic organization. We’re looking to enhance our management staff with the industry’s best professionals - individuals who share our commitment to exceptional customer service, quality food and fast service.
District Manager Summary: As a Blaze Pizza District Manager, you are responsible for the success of several units within a state. As an integral part of the success of our business, the District Manager is supported with the tools needed to succeed and grow in our Blaze Pizza organization.
Responsibilities:
Oversee our management staff and develop top talent within our restaurants.
Serve as the liaison between your District units and the corporate office ensuring strong communication.
Strong focus on daily sales, marketing plans and unit operations including costs of goods sold, labor, and guest relations.
Highly skilled in guest relations, business and financial management, and motivating teams.
Maximize sales and profits by setting the standard of excellent customer service.
Supervises, train, motivate and develop General Managers and management teams to achieve operational excellence.
Exemplifies a continual sense of excellence striving to perform quality improvements.
Supports the cultural initiatives of the Company and drives the Blaze Pizza Training principles.
Audit and review management teams for sales-building plans, people development and operational issues.
Implements annual strategic plan for area restaurants.
Conducts regular performance reviews; cash, sales and labor audits.
Ensures franchise standards are enforced and met.
Qualifications:
3 – 5 years of experience in a leadership role managing multi-units preferably in a restaurant environment.
Some experience overseeing and supporting Restaurant Managers in an assigned area.
Ability to attract, develop, and retain high performing work teams.
Outstanding leadership skills and be able to motivate a diverse team.
Possess exceptional customer service and verbal communication skills.
Demonstrated ability to lead and motivate a team of restaurant managers in a fast-paced environment.
Must be able to manage a P&L and execute a sales plan.
Strong math skills and Windows-based computer skills.
Blaze Pizza Benefits: We offer a competitive salary, schedules that fit your life, exciting work environment, bonus potential and many other benefits and opportunities. Blaze Pizza is deeply committed to excellence and rewards our leaders for their strong performance.
BLAZE PIZZA – DISTRICT MANAGER – APPLY TODAY!
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