District Technical Service Manager manages an organization's technical customer support policies, objectives, and initiatives. Provides mentoring, leadership, and organization to managers and supervisors. Being a District Technical Service Manager oversees the creation and implementation of processes that maximize efficiency and meet or exceed service quality and customer satisfaction goals. Monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Additionally, District Technical Service Manager makes recommendations for changes to products or services based on customer feedback and requests. Engages in resource planning and decision-making. Coordinates across functions to support future products and releases. Typically requires a bachelor's degree or equivalent. Typically reports to a director or top management. The District Technical Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a District Technical Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Basic Function:
This position is a leader in coordinating restaurant operations with unit General Managers by setting goals and objectives to achieve the operational standards and sales and profit goals of 5-7 restaurants within a specific market area while providing leadership, coaching and strategic direction to their entire team. Collaborate with the Market Manager within the district to build sales, market share and profitability. Consistently demonstrates Tasty King values and leadership behaviors to build positive business relationships with key constituents including General Managers, suppliers, customers and Tasty King & Burger King corporate staff.
Position Accountabilities:
People
Ensures that people practices are followed (e.g., quality hiring, management targeted selection, commitment survey, shift certification, HR policies, labor laws, security and safety procedures).
Business Results
Operations Analysis
Clear All
0 District Technical Service Manager jobs found in Cedar Falls, IA area