District Technical Service Manager manages an organization's technical customer support policies, objectives, and initiatives. Provides mentoring, leadership, and organization to managers and supervisors. Being a District Technical Service Manager oversees the creation and implementation of processes that maximize efficiency and meet or exceed service quality and customer satisfaction goals. Monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Additionally, District Technical Service Manager makes recommendations for changes to products or services based on customer feedback and requests. Engages in resource planning and decision-making. Coordinates across functions to support future products and releases. Typically requires a bachelor's degree or equivalent. Typically reports to a director or top management. The District Technical Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a District Technical Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Help others work towards realizing academic success.
Imagine a career where your success is measured by the progress of those you serve: aspiring college students. You can inspire others to realize their academic potential, reach their educational goals and make the most of their abilities with Colorado Technical University. Our team is committed to making a difference, one amazing student at a time. We invite you to do the same in this exciting role:
Student Success Coach
Be the mentor who helps students strive for academic excellence by empowering them to do their best work, overcome challenges, and work to develop the skills to become lifelong learners. You will work with each student throughout their learning experience to challenge, motivate, support and encourage them to do more than they may have thought possible.
About the role
The Student Success Coach is responsible for assisting students throughout their education program with CTU. In this role, you will be speaking with students in person, over the phone and responding to inquiries received through our systems. Working from our campus in Colorado Springs, you will have an assigned schedule during our hours of operation, that define a 40 hour work week. We are open Monday-Thursday 8am to 7pm CDT, and Friday & Saturday 8am to 1pm CDT, we hire people that have availability during our hours of operation, in support of our students.
What you’ll do
Qualifications - External
What is required
What we offer*
*Most benefits apply to full-time employees. Some benefits apply to part-time employees as well. Benefits may vary by location and position and are subject to change at any time. Ask your recruiter for full details and information about eligible dependents.
About Colorado Technical University (CTU)
For 55 years, Colorado Technical University (CTU) has helped students fit a real-world education into their busy daily lives. With nearly 80 degree programs and concentrations in which students can pursue a variety of degrees at the associate, bachelor’s, master’s and doctoral level, CTU provides flexible online classes, accessible through the University’s Virtual Campus or the innovative CTU Mobile app. CTU also maintains two ground campus locations in Colorado Springs and Aurora, Colo. With the help of faculty and industry professionals, CTU has awarded over 109,000 degrees to traditional campus and online students since 1965. For more information about CTU, visit www.coloradotech.edu.
Equal Opportunity Employer
Colorado Technical University is committed to a policy of equal employment opportunity and considers all persons without regard to age, color, disability, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status protected by applicable federal, state or local law.
Job Type: Full-time
Pay: $23.00 - $24.00 per hour
Benefits:
Shift:
Weekly day range:
Education:
Experience:
Work Location: In person
Clear All
0 District Technical Service Manager jobs found in Colorado Springs, CO area