District Technical Service Manager manages an organization's technical customer support policies, objectives, and initiatives. Provides mentoring, leadership, and organization to managers and supervisors. Being a District Technical Service Manager oversees the creation and implementation of processes that maximize efficiency and meet or exceed service quality and customer satisfaction goals. Monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Additionally, District Technical Service Manager makes recommendations for changes to products or services based on customer feedback and requests. Engages in resource planning and decision-making. Coordinates across functions to support future products and releases. Typically requires a bachelor's degree or equivalent. Typically reports to a director or top management. The District Technical Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a District Technical Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Position
Responsible for 8-15 restaurants in a defined region. The District Manager is responsible for increasing sales and profits through financial management and leadership practice Provides leadership, direction, and support to the Restaurant General Managers with the overall goal of ensuring the effective operation and success of company restaurants. The District Manager consistently demonstrates as well as enforces company policies, practices, and procedures.
Responsibilities
Sales and Profits
Supervisory Responsibilities
Supervises Restaurant General Managers for four to ten units.
Work Environment
The environment within the restaurant may be subject to extreme heat and wet, slippery floors, particularly in the food production area. Care must wear appropriate attire such as skid-resistant shoes.
Education and Experience
Two to four years of multi-unit supervisory experience in the restaurant industry and/or a college degree preferred but not necessary. Demonstrated success in financial management and people development. Knowledge of OSHA and EEOC regulations, and federal and state employment laws. Must have excellent computer skills with proficiency in Word, and Excel, and the ability to navigate through the Internet. Ability to successfully perform all job duties of all positions in the restaurant.
Their success is your success!!
Physical Demands & Work Environment
Machines, devices, tools, etc., are used in job performance and the conditions under which the job is accomplished. Minimum qualifications are needed to perform the essential job functions:
Benefits
We at Sun Holdings, Inc. are committed to delivering a rewarding experience to our customers and a stimulating career environment for our employees.
Sun Holdings, Inc. is an Equal Opportunity Employer.
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0 District Technical Service Manager jobs found in Columbus, MS area