District Technical Service Manager jobs in Dallas, TX
District Technical Service Manager manages an organization's technical customer support policies, objectives, and initiatives. Provides mentoring, leadership, and organization to managers and supervisors. Being a District Technical Service Manager oversees the creation and implementation of processes that maximize efficiency and meet or exceed service quality and customer satisfaction goals. Monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Additionally, District Technical Service Manager makes recommendations for changes to products or services based on customer feedback and requests. Engages in resource planning and decision-making. Coordinates across functions to support future products and releases. Typically requires a bachelor's degree or equivalent. Typically reports to a director or top management. The District Technical Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a District Technical Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Recently Added District Technical Service Manager jobs
Lead Technical Business Consultant
- Health Care Service Corp.
-
Richardson, TX
FULL_TIME
- At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career. Come join us and be part of a purpose driven company who is invested in your future! Job Summary Job Purpose: The position is responsible for delivering call routing, IVR, multi-channel solutions. Work with stakeholders to convert business requirements into technical solutions as well as deliver these into a fully functional application or flow that meets the user’s needs. Deliver on strategic, technological visions by managing detailed analysis, design, and building out work flows to support the Contact Center Technology Platform Solutions team. Interact with technology vendors, internal stake holders to enhance processes and resolve problems. NOTE: This hybrid role can be located in CHICAGO IL or RICHARDSON TX ~ relocation will not be offered; sponsorship is not available. Required Job Qualifications: Bachelor’s degree in Information Technology or MIS or 6 years of work experience in designing, developing, deploying contact center solutions (Voice, IVR, and Multi-channel) 6 years of configuration management tools Proficient in SQL and ability to write queries Experience in VXML scripting and IVR development. Experience working with voice-related technologies including TTS & ASR, NLP,NLU, and VoiceXML Experience with large scale call center environments and deployments. Capability to communicate effectively with technical and non-technical audiences. Ability to lead and give technical direction as well as train and mentor. Demonstrated excellent written and verbal communication skills. Experience with Word, Excel, Presentation, Project, and Visio. Excellent interpersonal skills with the ability to handle challenging situations. A self-starter with the ability to work independently and in a collaborative team environment. Desire for continued technical growth Take ownership of assigned tasks with minimal supervision Work with various business teams to develop and provide complete solutions Experience and knowledge of call center metrics and reporting concepts Experience in CTI integrations Knowledge of Networks/EXI hosts, VMware, systems Preferred Job Qualifications: Contact center technology certifications IVR design and development in Cisco UCCE/CVP environment Knowledge of Java, Java Script, webservices and APIS Knowledge of Route IT Working knowledge of UCM Working knowledge and understanding of call center reporting Willingness to work on call support operations on a rotational basis Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process! HCSC Employment Statement: HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Join our talent community and receive the latest HCSC news, content, and be first in line for new job opportunities. Join our Talent Community. For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities. Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren’t afraid to make innovative contributions. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity you’ll have to improve health care delivery in an open, collaborative environment. HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at 1-866-977-7378 to request reasonable accommodations. Please note that only requests for accommodations in the application process will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to "candidate home" to view your job submissions. Legal and Privacy Health Care Service Corporation is an Equal Opportunity Employment / Affirmative Action employer Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of New Mexico, Blue Cross and Blue Shield of Oklahoma, and Blue Cross and Blue Shield of Texas, Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, and Independent Licensee of the Blue Cross and Blue Shield Association © Copyright 2022 Health Care Service Corporation. All Rights Reserved.
- 21 Days Ago
OSS Technical Architect
- Cat software service
-
Irving, TX
CONTRACTOR
- Strong knowledge of Tech Skill Strong Understanding of Telecom OSS/BSS applications Excellent problem-solving and analytical skills Experience being a Leader of highly skilled and diverse teams. Stron...
- 1 Month Ago
Service Support Specialist
- Pinnacle Technical Resources
-
Plano, TX
FULL_TIME
- Position: Desk Side Technician Location: Plano, TX 75093 (Onsite) Duration: 6 Months Contract Job Description: Service Support Specialist The Client Services Desk Side Technician role revolves around ...
- 11 Days Ago
District Manager
- Ampler Burgers
-
Midlothian, TX
FULL_TIME
- Burger King District ManagerThe District Manager is a leader in coordinating restaurant operations with unit General Managers by setting goals and objectives to achieve the operational standards and s...
- 17 Days Ago
District Manager
- M. Shapiro Real Estate Group
-
Dallas, TX
FULL_TIME
- District Manager M Shapiro Real Estate We are a growing Property Management Company seeking to fill the position of a District Manager for a Manufactured Home portfolio in TX. The ideal candidate is a...
- Just Posted
DISTRICT MANAGER
- Family Dollar
-
Greenville, TX
FULL_TIME
- Store Family Dollar With over 8,000 stores, Family Dollar Stores offers opportunity for those seeking advancement. We are currently seeking a District Manager for Store Operations. RESPONSIBILITIES: O...
- Just Posted
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0 District Technical Service Manager jobs found in Dallas, TX area
Senior Technical Engineer
- Manner Polymers
-
McKinney, TX
- Sr. Technical Engineer Come join our team at Manner Polymers, a leading manufacturer of flexible PVC compounds headquart...
- 4/26/2024 12:00:00 AM
Technical Service Manager - Dallas, TX
- Txtav
-
Dallas, TX
- Job Description Technical Service Manager - Dallas, TX ( **Job Number:** 298198 ) **Description** **JOB SUMMARY:** The T...
- 4/26/2024 12:00:00 AM
Field Service Technician - Toner Production Equipment (Level 3)
- Fujifilm
-
Dallas, TX
- Overview: We are looking for a Field Service Technician to join our team in Dallas, TX. The Field Service Technician Rev...
- 4/26/2024 12:00:00 AM
Architectural Project Manager | Higher Ed
- Corgan
-
Dallas, TX
- Overview: At Corgan we are passionate about great design. We are also passionate about great people, whether theyre clie...
- 4/25/2024 12:00:00 AM
TST- National Technical Services Mgr
- Samsung HVAC America, LLC
-
Roanoke, TX
- Job Description Job Description Job Title: National Technical Services Manager Department: Technical Services FLSA Statu...
- 4/24/2024 12:00:00 AM
Principal Cloud DevOps Engineer, CMS-Xumo
- Comcast Corporation
-
Dallas, TX
- Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment a...
- 4/24/2024 12:00:00 AM
Network Administrator
- r2 Technologies, Inc.
-
Plano, TX
- Network Administrator **Experience with Education / School work experience Preferred** **No Third Parties** Our DFW base...
- 4/23/2024 12:00:00 AM
Internal Revenue Agent (Examination Analyst - Examiner) 12 MONTH ROSTER - AMENDED
- Department Of The Treasury
-
Fort Worth, TX
- Duties WHAT IS THE SMALL BUSINESS/SELF EMPLOYED (SBSE) DIVISION? A description of the business units can be found at: ht...
- 4/22/2024 12:00:00 AM
About Dallas, Texas
Dallas (/ˈdæləs/), officially the City of Dallas, is a city in the U.S. state of Texas and the seat of Dallas County, with portions extending into Collin, Denton, Kaufman and Rockwall counties. With an estimated 2017 population of 1,341,075, it is the ninth most-populous city in the U.S. and third in Texas after Houston and San Antonio. It is also the eighteenth most-populous city in North America as of 2015. Located in North Texas, the city of Dallas is the main core of the largest metropolitan area in the Southern United States and the largest inland metropolitan area in the U.S. that lacks ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for District Technical Service Manager jobs
$144,625 to $188,182
Dallas, Texas area prices
were up 2.2% from a year ago
were up 2.2% from a year ago
What does a District Technical Service Manager do?
District Technical Service Manager in Rochester, NY
The Technical Services Manager is responsible for maintaining information technology strategies by managing staff; researching and implementing technological strategic solutions for effective provisioning, installation, configuration, operation, and maintenance of systems hardware and software.
February 20, 2020
District Technical Service Manager in Detroit, MI
ILS is also focused on expanding its B-to-B electronic marketplace to give customers advanced business tools and services.
February 22, 2020