District Technical Service Manager jobs in Florence, AL

The primary purpose of this position is to provide overall leadership for the district through operational efficiencies, team training and management, sales, account management and customer service. District Manager will acquire and maintain all DOT requirements for the proper handling and distribution of propane to assist with daily duties of driver/service personnel as needed. Where water solutions are offered, basic to advanced knowledge will be required. Additionally, District Manager will work manage the District field employees to recruit, interview, hire, coach and discipline where warranted.

Duties and Responsibilities:

• Generate sales and maintain operations of assigned District.
• Ensure financial goals and targets are met by effectively managing the business.
• Analyze P&L for tracking progress.
• Provide delivery routing and service schedule to team members.
• Manage customer accounts and collections.
• Maintain and manage inventory.
• Provide resolution to customer complaints and/or inquiries.
• Crosstrain in the service and delivery area to ensure timely response to general customer needs in propane and/or water where offered.
• Hire, train and supervise staff members under their direction.
• Handle all employee inquiries and/or issues as they arise.
• Ensure all management reporting is complete, accurate submitted in a timely manner.
• Demonstrate responsibility regarding the care, condition, safe handling and securing of all company and customer equipment and property at all times.
• Take responsibility for team regarding all aspects of each individual's daily tasks and actions.
• Maintain professionalism, integrity, security, image and confidentiality of information and records as required by the position.
• Conduct safety meetings, training and/or in-services.
Regular attendance at the worksite is required.

Qualifications: Knowledge, Skills and Abilities

• Effectively collaborate with leadership and employees to establish goals and standards.
• Demonstrate a strong commitment to customer service and safety.
• Exercise solid organizational and communication skills.
• Presents a hands-on approach in working with a team.
• Effectively manages time.
• Skilled at building/engaging/motivating teams of people.
• Have basic mechanical abilities.
• Ability to operate manual transmission vehicles.
• Have good computer skills.
• Have knowledge and understanding of the Federal and State DOT rules and regulations.
• Maintain a valid CDL driver's license with appropriate endorsements.
• Must be dependable with a stable work history.
• Ability to maintain stability under pressure and be flexible and willing to modify plans and behavior when necessary.
• Ability to work a flexible schedule, including evenings, weekends and/or holidays.
• Ability to be a positive representative of the Company both internally and externally.
• Ability to work with respect and cooperation at all times with fellow employees and customers.
• Must be committed to working safely at all times.

Experience/Education:

• High school diploma / GED or equivalent experience is required.
• Minimum of 5 years of experience in transportation and service industry is preferred.
• Prior sales and management experience preferred.
• Requires a valid CDL driver's license with a clean driving record verified by MVR.

Travel:

Local Travel only.

Physical Requirements:

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this Job, the employee is regularly required to:
  • Sit for extended periods of time, stand, walk, bend, crouch, squat, and twist on occasion.
  • Perform light lifting of supplies and materials from time to time.
  • Communicate with and exchange information verbally and in writing.
  • Move about in an office environment.
  • Work using repetitive motion.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
• Work requires physical efforts associated with using the computer and phones to access information.

Working Environment:

The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is:

• Regularly in an office environment.
• Regularly interrupted to meet the needs and requests of fellow employees and/or customers.
• Regularly required to manage a number of tasks at one time.
• Regularly experience a busy environment that will require excellent organizational and time and stress management skills.
• Regularly exposed to sensory demands due to excessive computer use
• The noise level in the work environment is usually moderate.

This position is required to be performed at the work site during regularly scheduled hours. Physical presence at the work site is required.

Meet DCC Propane:

DCC Propane, LLC, a division of DCC plc, has served communities for over 70 years providing propane for residential, agricultural, commercial, and industrial uses, and water conditioning services since 1962. We are continuing to grow and are currently represented by a team of over 900 dedicated and passionate professionals who live and work in 29 states operating under a number of strong regional brands. The business has succeeded in maintaining a strong family-feel with an unwavering commitment to world-class safety standards and customer service with competitive compensation and benefits.

Why Work for Us?

Pittman Propane is part of the DCC Propane family. We strongly believe in taking care of our employees so that they can take care of our customers. Our people are what set DCC Propane apart and are essential to our future growth, whether it is by welcoming a new brand into the DCC family or a new employee into our team, we are driven to ensure that our team members have everything they need to be successful. atone way we do that, both at work and at home, is by offering a best-in-class benefit plan to our employees. This includes Medical, Vision, and Dentals plans for you and your family, as well as supplemental insurance programs, 401(k) retirement plan with company match, and Paid Time Off plus holidays.

EOE Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.