District Technical Service Manager jobs in Lancaster, PA

Overview

Founded in 1967, ImageFIRST is the largest healthcare facility services provider to medical facilities throughout the continental United States and Puerto Rico.

Check out our company page: https://www.imagefirst.com/company/

Responsibilities & Qualifications

Due to continuing growth, we are seeking a District Service Manager to join our team in Lancaster, PA.

RESPONSIBILITIES:

The primary focus of this position is to manage, direct, and develop customer relations and service management. The district service manager will oversee 5-8 routes and manage the growth and retention opportunities within these routes.  

RESPONSIBILITIES:

• Hire, train, develop and coach service personnel to be in compliance with company service and quality standards
• Manage acceptable performance standards in sales, merchandise management, growth, and retention
• Ensure accuracy and timeliness of daily invoices
• Drive overall account improvement with new products and services
• Manage and maintain a recurring revenue stream
• Execute business plan for renewing, expanding and developing route business
• Ensure 100% completion of quarterly customer contacts and audits
• Support and assist sales culture throughout the organization
• Promote safety, security and self development
• Support an empowered, self directed team concept
• Adherence to all policies, guidelines and outside agency compliances

Company Values & Benefits

Required Competencies:

• Be Respectful: Value all we come in contact with
• Be Remarkable: Create a positive moment with every interaction
• Be Safe: Keep ourselves and those around us safe
• Be Honest: Be guided by truthfulness in all we do  

Benefits:

• Competitive pay
• Vehicle allowance
• Fuel card
• Medical, Dental, Vision 
• Pet, Legal, and Hospital Indemnity Insurance 
• 401k (match)
• Paid Time Off Package
• Great company culture
• Collaborative team environment 

EOE / Drug-Free Workplace 

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law.  We are fueled by the talent, passion, and diversity of our associates.