District Technical Service Manager jobs in Nassau, NY

Overview

The District Manager position coordinates, via phone and email, a regional territory of retail service merchandisers to ensure projects are completed as scheduled.

Responsibilities

• Providing guidance to retail merchandisers as first company contact.
• Tracking completions in assigned region, providing timely proactive and reactive coverage of all account calls, meeting company set completion goal monthly.
• Communicating work assignments and project expectations to retail merchandisers.
• Responding to inquiries from the Account Management team.
• Consult with Operations Director regarding issues with Service Representatives such as: performance, policy adherence, etc. and address accordingly.
• Observing and implementing established policies and procedures.
• Documenting communication with retail merchandisers.

Qualifications

• A Bachelor’s degree and 1-2 years related experience and/or training; or equivalent combination of education and experience.
• Experience with Microsoft Office programs, such as Word, Excel, and Internet related programs.
• Effectively communicate, both verbally and in writing.
• Prioritize and multi-task multiple projects successfully to completion.
• Resolve problems, handle conflict, and make effective decisions under pressure.
• Work independently and within a team environment.
• Organize, schedule, and follow instructions.
• Be flexible to accommodate schedules, deadlines, etc.
• Be resourceful, assertive, detail oriented, energetic, and highly self-motivated.
• Demonstrate initiative and creativity. 

Compensation - $58,458.40