District Technical Service Manager manages an organization's technical customer support policies, objectives, and initiatives. Provides mentoring, leadership, and organization to managers and supervisors. Being a District Technical Service Manager oversees the creation and implementation of processes that maximize efficiency and meet or exceed service quality and customer satisfaction goals. Monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Additionally, District Technical Service Manager makes recommendations for changes to products or services based on customer feedback and requests. Engages in resource planning and decision-making. Coordinates across functions to support future products and releases. Typically requires a bachelor's degree or equivalent. Typically reports to a director or top management. The District Technical Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a District Technical Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Earn: $43000 - $45000 / year.
Benefits:
Are you looking for a challenging and rewarding management career with the ability to work remotely while still being part of a large team? Do you like talking to and interacting with people, employees, and customers? Do you take pride in providing excellent customer service? Then continue reading for an exciting career opportunity that might be perfect for you!
Summary:
This is a home-based position; the ideal candidate must reside in or near the primary city in which this ad is placed. This position is responsible for managing the day-to-day field merchandising operations, program execution, and quality controls within a specific geography.
As a District Manager, you will be directly responsible for managing 150-200 merchandising employees and supporting hundreds of Retail locations within district boundaries. The District Manager is responsible for recruiting, hiring, and training all assigned employees, resulting in high execution and store fill rates.
Essential Duties and Responsibilities:
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0 District Technical Service Manager jobs found in Pittsfield, MA area