District Technical Service Manager jobs in Portland, OR

District Technical Service Manager manages an organization's technical customer support policies, objectives, and initiatives. Provides mentoring, leadership, and organization to managers and supervisors. Being a District Technical Service Manager oversees the creation and implementation of processes that maximize efficiency and meet or exceed service quality and customer satisfaction goals. Monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Additionally, District Technical Service Manager makes recommendations for changes to products or services based on customer feedback and requests. Engages in resource planning and decision-making. Coordinates across functions to support future products and releases. Typically requires a bachelor's degree or equivalent. Typically reports to a director or top management. The District Technical Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a District Technical Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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District Service Manager
  • Securitas Electronic Security Inc.
  • Portland, OR FULL_TIME
  • As the Electronic Security District Service Manager for Securitas Technology, you will work as a member of the service business team and provide leadership to a technician workforce of 35 associates. You will manage demanding day-to-day service operational issues in the delivery of quality solutions to our customers.

    Hire and develop capabilities of service technicians and sub-contractors while managing and controlling performance and labor costs. Increase and maintain service contract base and drive Time and Material revenue through customer visitations, account strategy development, and improve overall customer satisfaction. You must also ensure technical performance metrics and quality goals are met or exceeded while implementing and monitoring key processes established by the team. You will have direct responsibility for revenue generation and an operating budget.

    Some essential functions of this position include:
    • Assure customer satisfaction levels for service and security systems are met or exceeded throughout assigned territory.
    • Manage the performance of the workforce to meet or exceed customer satisfaction expectations.
    • Manage overtime, direct labor costs, billed work and parts inventories to meet financial goals.
    • Maintain proper staffing levels by recruiting and hiring competent individuals necessary to accomplish team goals.
    • Develop capabilities of the workforce assigned within the team territory to ensure they are trained, productive and proficient to meet or exceed our customer's needs.
    • Responsible for retention and growth of revenue and profit for the Business Team.
    • Ensure compliance to corporate policies and procedures regarding safety including OSHA, as well as, the safeguarding of proprietary and confidential information and protection and control of corporate assets (i.e. buildings, inventories, vehicles, etc.).
    • Provide workforce the resources to fulfill their responsibilities.
    • Ensure workforce properly maintains vehicles.
    • Responsible to implement and maintain quality systems within the team territory.
    • Schedule and meet with customers to ensure customer satisfaction levels are being met or exceeded.
    • Participate with Sales, Systems, and Service and Support associates at various levels to develop account strategies and action plans that contribute to the overall success of the Business Team.
    • Effectively function within and support a Team based environment.
    • Work with remote Workforce cell teams to insure development in team concepts

    Job Requirements:
    • Minimum of a Bachelor's Degree in Engineering, Systems, Marketing, Business Administration or Management, or equivalent experience.
    • 5 years of Electronic Security industry technical service/installation experience
    • Minimum 2 years operations and people management experience required
    • Highly motivated, self-directed individual with sound business skills
    • Proven leadership, oral/written communication and problem solving skills
    • Ability to work evenings and weekends, when necessary
    • Experience managing a P&L and growing customer service base
    • Familiar with UL Certification process and issuing certificates
    • Experience working in/with intrusion systems, access control, video systems and fire systems application – services procedures

    STC offers comprehensive benefits including:

    • Highly competitive salary
    • Company training and industry leading certification program
    • Company Vehicle
    • Company Cell Phone
    • Medical, Dental, Vision, and Life Insurance
    • Company Paid Short Term and Long-Term Disability
    • 401K with 60% Match up to 6% of salary
    • Paid vacation, holiday and sick time
    • Educational Assistance
    • Exceptional growth opportunities
    • Wide variety of employee discounts on travel, equipment, and more!

    We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.

  • 6 Days Ago

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Postsecondary Readiness Manager
  • Educational Service District 112
  • Vancouver, WA FULL_TIME
  • Interested applicants MUST submit an application online directly with ESD 112 in order to be considered - https://www.schooljobs.com/careers/esd112/jobs/4469050 As the Postsecondary Readiness Manager,...
  • 7 Days Ago

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Postsecondary Readiness Manager
  • Educational Service District 112
  • Service Region, WA FULL_TIME
  • Under the direction of the Director of Career Readiness, the Postsecondary Readiness Manager oversees the implementation of the Horizons High School Advising Partnership. The Manager will oversee the ...
  • 8 Days Ago

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Assistant Project Manager
  • Educational Service District 112
  • CSG Service Region, WA FULL_TIME
  • Under the general direction of the Project Manager(s), the Assistant Project Manager assists with the development, planning, general management and organization associated with new and existing school...
  • 11 Days Ago

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Strategic Partnership Manager: Regional Educator Network
  • Clackamas Education Service District
  • Clackamas, OR FULL_TIME
  • JobID: 1300 Position Type: Manager/Manager Date Posted: 10/26/2023 Location: Teaching & Learning Date Available: As soon as practical Closing Date: 11/09/2023 Strategic Partnership Manager, Regional E...
  • 26 Days Ago

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School District Financial Services Director
  • Educational Service District 112
  • Service Region, WA FULL_TIME
  • Under the general direction of the Assistant Fiscal Officer III, the School District Financial Services Director assists school district business employees in completing state reports and performs bus...
  • 11 Days Ago

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0 District Technical Service Manager jobs found in Portland, OR area

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ServiceNow Developer, TX - Remote
  • Samsung SDS America
  • Portland, OR
  • Samsung SDS America is seeking for ServiceNow Developer who will work on implementing ServiceNow technology and developi...
  • 4/22/2024 12:00:00 AM

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ServiceNow Developer, NJ - Remote
  • Samsung SDS America
  • Portland, OR
  • Samsung SDS America is seeking for ServiceNow Developer who will work on implementing ServiceNow technology and developi...
  • 4/22/2024 12:00:00 AM

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Network Business Development Lead
  • 3 Tree Tech
  • Portland, OR
  • Company Description 3Tree Tech is a technology sales and scouting firm that finds the best technology, hardware or softw...
  • 4/22/2024 12:00:00 AM

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Staffing Business Development (Staffing Services) EST or CST Remote
  • Vector Talent Resources
  • Portland, OR
  • Our Company: Vector Talent Resources is comprised of the industry's top recruiting talent that works aggressively and di...
  • 4/22/2024 12:00:00 AM

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Internal Revenue Agent (Examination Analyst - Examiner) 12 MONTH ROSTER - AMENDED
  • Department Of The Treasury
  • Portland, OR
  • Duties WHAT IS THE SMALL BUSINESS/SELF EMPLOYED (SBSE) DIVISION? A description of the business units can be found at: ht...
  • 4/22/2024 12:00:00 AM

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Regional Customer Manager
  • Fresh Express
  • Portland, OR
  • Fresh Express Brand is the U.S. market leader of the Value - Added Salads category. We deliver great tasting, nutritious...
  • 4/22/2024 12:00:00 AM

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Sr. Java Software Engineer - Remote
  • Mindex
  • Portland, OR
  • Founded in 1994 and celebrating 30 years in business, Mindex is a software development company with a rich history of de...
  • 4/22/2024 12:00:00 AM

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Senior Purchaser
  • Vestas
  • Portland, OR
  • The Purchaser is regionally responsible for maintaining Service third party labor/manpower suppliers in North America, w...
  • 4/22/2024 12:00:00 AM

Portland is the largest and most populous city in the U.S. state of Oregon and the seat of Multnomah County. It is a major port in the Willamette Valley region of the Pacific Northwest, at the confluence of the Willamette and Columbia rivers. As of 2017, Portland had an estimated population of 647,805, making it the 26th-largest city in the United States, and the second-most populous in the Pacific Northwest (after Seattle). Approximately 2.4 million people live in the Portland metropolitan statistical area (MSA), making it the 25th most populous MSA in the United States. Its Combined Statist...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for District Technical Service Manager jobs
$152,684 to $198,668
Portland, Oregon area prices
were up 3.9% from a year ago

District Technical Service Manager in Rochester, NY
The Technical Services Manager is responsible for maintaining information technology strategies by managing staff; researching and implementing technological strategic solutions for effective provisioning, installation, configuration, operation, and maintenance of systems hardware and software.
February 20, 2020
District Technical Service Manager in Detroit, MI
ILS is also focused on expanding its B-to-B electronic marketplace to give customers advanced business tools and services.
February 22, 2020