District Technical Service Manager jobs in Racine, WI

District Technical Service Manager manages an organization's technical customer support policies, objectives, and initiatives. Provides mentoring, leadership, and organization to managers and supervisors. Being a District Technical Service Manager oversees the creation and implementation of processes that maximize efficiency and meet or exceed service quality and customer satisfaction goals. Monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Additionally, District Technical Service Manager makes recommendations for changes to products or services based on customer feedback and requests. Engages in resource planning and decision-making. Coordinates across functions to support future products and releases. Typically requires a bachelor's degree or equivalent. Typically reports to a director or top management. The District Technical Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a District Technical Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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District Manager - District 2029
  • Advance Auto Parts
  • North Chicago, IL FULL_TIME
  • Job Description

    What is a District Manager?

    A District Manager is the senior leader in the district.  The District Manager must be knowledgeable of all facets of store operations in order to successfully grow Retail and Commercial market share.   Each District Manager must be committed to leading and inspiring our team, helping our DIY and Commercial customers succeed, while growing sales and profitability with integrity.

    Primary Responsibilities

    • Achieve or exceed district total sales and profitability goals
    • Ensure commercial customer retention & relationship growth in the market
    • Selection, hiring, development, goal setting, performance mgmt.,   coaching, engagement and retention of General Managers and Core 4 team members
    • Ensure proper staffing levels throughout the district
    • Ensure execution of all inventory & operational standards within the district
    • Conduct regular store visits providing action plans to achieve full     market potential.
    • Teach business acumen by review of profit and loss statement with GM's
    • Communicate effectively and appropriately to stores and support staff
    • Embrace diversity and foster a respectful environment for both customers and team members

    Secondary Responsibilities

    • Assist region/area in other functions upon request

    Success Factors

    • Knowledge of store operations and processes
    • ASE P2 certified or ASE ready equivalent
    • Ability to recruit, select, hire and develop quality General Managers and ensure same for Core 4 positions
    • Accountability, coaching & feedback skills
    • Ability to execute and train all store operational processes, procedures and team member/customer standards
    • Ability to use and train, testing and diagnostic equipment for DIY services
    • Effectively use Excel, Word, Outlook and PowerPoint computer programs

    Essential Job Skills Necessary for Success as a District Manager

    • Working knowledge of automotive systems preferred
    • Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and upper management
    • Use Microsoft software effectively (Word, Excel required, PowerPoint preferred)
    • Use basic math accurately:  add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
    • Perform calculations such as Gross Margin and understand financial documents, such as Profit and Loss Statements (P&L), invoices, etc.
    • Ability to fully understand all facets of the business and excel in an integrated operating model (including DIY, Commercial, PDQ and Hub operations)
    • Define problems, collect information, establish facts, draw valid conclusions and effectively resolve issues independently
    • Think strategically, analyze issues and options, and effectively manage and facilitate change
    • Effectively delegate and supervise projects to ensure timely and quality execution
    • Ability to work an assortment of days, evenings, and weekends as needed

    Prior Experience that Sets a District Manager up for Success

    • 3-5 years of experience managing a team of 10- 20 General Managers who supervise from 10-30 Team Members in a fast-paced and highly dynamic retail environment
    • Proven track record in meeting sales and gross margin targets in a multi-unit environment
    • Successful experience managing profitability; proven financial and business acumen

    Education

    • High school diploma or general education degree (GED) Bachelor’s degree in business or a related area preferred

    Certificates, Licenses, Registrations

    • Must have a valid driver's license
    • ASE certification preferred, but not required

    Physical Demands

    The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

    Work Environment

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.

    Position is eligible for bonus based on individual and group performance. 

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District Manager
  • Dunkin - Baskin Robbins
  • North Chicago, IL FULL_TIME
  • You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee...
  • 20 Days Ago

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District Manager
  • Dunkin Donuts - Baskin Robbins | JSN Networks
  • Mundelein, IL FULL_TIME
  • Come Lead the best team in town! Flexible work hours, TUITION REIMBURSEMENT, bonus offered after 30 days, insurance, FREE donuts and coffee. What could be better? Begin your career with a fast growing...
  • 21 Days Ago

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District Manager
  • Dunkin - Baskin Robbins
  • Gurnee, IL FULL_TIME
  • You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee...
  • 21 Days Ago

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District Manager
  • Dunkin Donuts
  • Antioch, IL FULL_TIME
  • You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee...
  • 24 Days Ago

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District Manager
  • JSN Networks
  • Island Lake, IL FULL_TIME
  • You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee...
  • 1 Day Ago

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0 District Technical Service Manager jobs found in Racine, WI area

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Manufacturing Jack of All Trades
  • Personnel Resources
  • Racine, WI
  • Job Description Job Description We are seeking a versatile and experienced individual to join our manufacturing team as ...
  • 3/29/2024 12:00:00 AM

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Stylist
  • Supercuts
  • Racine, WI
  • $25/HR+ ** - Guaranteed Excellent Pay $2000 SIGN ON BONUS - LIMITED TIME ONLY for QUALIFIED, FULL TIME STYLISTS!! $1000 ...
  • 3/29/2024 12:00:00 AM

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Hearing Care Provider or AUD
  • HearingLife
  • Racine, WI
  • Overview : Who WE Are: HearingLife?is a national hearing care company and part of the Demant Group, a global leader in h...
  • 3/29/2024 12:00:00 AM

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Quality Specialist
  • CSL Plasma
  • Racine, WI
  • Responsibilities: Mgr Center • Has overall authority for center operations production goals, monitor net yields, and imp...
  • 3/29/2024 12:00:00 AM

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Field Service Technician
  • Bourn & Koch LLC
  • Racine, WI
  • Job Description Job Description Job Description: You will be on the Field Service team as a Field Service Technician/Eng...
  • 3/27/2024 12:00:00 AM

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Quality Manager (Write Your Own Playbook!)
  • HR Value Partners
  • Racine, WI
  • Job Description Job Description FISCHER USA – Quality Manager Are you a seasoned Quality Manager looking for a dynamic r...
  • 3/27/2024 12:00:00 AM

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Freedom Boat Club - Marine Bottom Painter/Rigger, Charleston, SC
  • BuildSubmarines.com
  • Mt Pleasant, SC
  • Are you ready for what's next? Come explore opportunities within Brunswick, a global marine leader committed to challeng...
  • 3/26/2024 12:00:00 AM

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Tech Services Manager - HydraForce
  • Bosch
  • Lincolnshire, IL
  • **Company Description** **HydraForce** , a Bosch Rexroth company under the compact Hydralics offers one of the most comp...
  • 3/26/2024 12:00:00 AM

Racine (/rəˈsiːn/ rə-SEEN) is a city in and the county seat of Racine County, Wisconsin, United States. It is located on the shore of Lake Michigan at the mouth of the Root River. Racine is located 22 miles south of Milwaukee. As of the 2010 U.S. census, the city had a population of 78,860, making it the fifth-largest city in Wisconsin. Its median home price of $103,625 makes it one of the most affordable cities in Wisconsin to buy a home. In January 2017, it was rated "the most affordable place to live in the world" by the Demographia International Housing Affordability survey. Racine is th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for District Technical Service Manager jobs
$143,461 to $186,680
Racine, Wisconsin area prices
were up 1.8% from a year ago

District Technical Service Manager in Rochester, NY
The Technical Services Manager is responsible for maintaining information technology strategies by managing staff; researching and implementing technological strategic solutions for effective provisioning, installation, configuration, operation, and maintenance of systems hardware and software.
February 20, 2020
District Technical Service Manager in Detroit, MI
ILS is also focused on expanding its B-to-B electronic marketplace to give customers advanced business tools and services.
February 22, 2020