District Technical Service Manager jobs in Rapid City, SD

District Technical Service Manager manages an organization's technical customer support policies, objectives, and initiatives. Provides mentoring, leadership, and organization to managers and supervisors. Being a District Technical Service Manager oversees the creation and implementation of processes that maximize efficiency and meet or exceed service quality and customer satisfaction goals. Monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Additionally, District Technical Service Manager makes recommendations for changes to products or services based on customer feedback and requests. Engages in resource planning and decision-making. Coordinates across functions to support future products and releases. Typically requires a bachelor's degree or equivalent. Typically reports to a director or top management. The District Technical Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a District Technical Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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District Manager - District Manager
  • Bosselman Pump & Pantry, Inc
  • Chadron, NE OTHER
  • Overview

     

    JOIN OUR TEAM!

    Your browser does not support the video tag.

     

     

                             UNIQUE OPPORTUNITY TO MANAGE THE NEBRASKA PUMP & PANTRY WEST DISTRICT!

     

    The District Manager is responsible for planning, organizing, and directing stores in a designated area for the Pump & Pantry Division. Responsible for executing and coordinating programs within assigned categories to meet Division sales and gross margin growth initiatives.  Responsible for developing people and administering personnel policies and procedures, maximizing customer service, employee productivity and achieving established financial objectives. Chadron, Ogallala, North Platte, Elm Creek, Rushville, Gordon

     

     

    Bosselman Pump & Pantry has many benefits to offer you that you will not find anywhere else like:

    • Employee discounts on food and fuel
    • Vacation after six months
    • 401K and matching contributions
    • Health, dental and vision insurance
    • Short and long term disability insurance
    • Life insurance
    • A clearly defined path for growth
    • On-demand pay with PayActiv (access to earned but not yet paid wages)
    • And much more!

     

    Bosselman Pump & Pantry offers on-demand pay (access to earned but not yet paid wages) through:

    Responsibilities

    • Create a culture that fosters Pump & Pantry’s mission and values.
    • Consistently provide fair administration of human resources policies and practices.
    • Provide superior customer service through fun, friendly store while delivering quality products; responsible for customer relations and customer complaint resolution.
    • Responsible for district annual sales and customer growth that meets or exceeds company targets through quality orders, products, and efficient processes.
    • Effectively utilize all tools given in each store resulting in superior store conditions and sales growth management.
    • Perform store and health inspections to ensure compliance with standards.
    • Conduct inventory audits and loss prevention, inventory rotation and control.
    • Establish cash controls, policy and procedures compliance and review with the manager.
    • Accountable for MSDS compliance within the district.
    • Effective planning and execution of company objectives.
    • As the expert, mentors and trains store managers and assistants in all programs, processes and in-store concepts; develops leaders aligned with Division goals.
    • Ensure that managers and assistants are trained according to company standards and are able to complete duties as outlined in the manager and assistant job descriptions.
    • Establish and maintain a good working relationship with store managers and assistant managers through open and honest two-way communications.
    • Ensure that Pump & Pantry employees are following company policies and procedures as outlined in company manuals and memos.
    • Coordinates indoor/outdoor facility and equipment repair needs with Maintenance group.
    • Keep informed of customer needs, new products, competition and pricing and make sound category and item specific decisions with support of Procurement.
    • Develop, coordinate and execute program and/or product life-cycles to maximize and achieve Division sales and gross margin growth initiatives with support of Procurement.
    • Regularly review, monitor, analyze and take appropriate actions to ensure inventory and categories meets customer needs within established objectives.
    • Partners with vendors on new products, discontinued products, in-and-out distributions, additional seasonal demands, promotions, reduction of out-of-stocks and the processing of credits, rebates and returns with support of Procurement.
    • Conduct regularly scheduled store visits as well as unannounced store visits to be able to develop sound business judgment in responding and resolving store issues.
    • Understand and enforce cash audits, loss prevention, safety and security procedures.
    • Establish a routine program of maintenance, housekeeping and merchandising to ensure shopability, safety and protection of company assets.
    • Manages and assists with remodels and new store openings from concept to completion.
    • Provide financial and budget information to managers in order to discuss and recommend improvements to stay within the parameters of the budget.
    • Responsible for fuel reconciliation of stores within assigned area.
    • Participates in weekly operations and supply-chain management meetings, present detailed reports and analysis, discussing issues and action items.
    • Reporting for work in a timely manner when scheduled.

     

    Additional Job Duties:

    • Assisting in other duties, as assigned.
    • Travel at least 75%.

     

    Supervisory Responsibilities:

    • Directly supervises 5 or more Pump Managers.

     

    Qualifications

     

    Education and/or Experience (include certs or licenses needed):

    • Bachelor's Degree in a Business or Business-Finance field or four years related experience and/or training; or equivalent combination of education and experience.

     

    Minimum Qualifications:

    • Broad knowledge of Internet software; point-of-sale systems; category management systems; order processing systems; payroll systems; Excel, PowerPoint and Microsoft Word software.
    • Must have the ability to read and understand monthly P&L statements.
    • Must have the ability to read, follow, and implement budget controls.
    • Current valid driver's license and be insurable to drive.
    • Strong verbal and written communication skills.
    • Must be driven, confident, organized and an accomplished problem-solver.
    • Must be able to travel at least 75% of the time.
    • Must be able to work weekends, holidays, and as needed.
    • Must be able to communicate in English. – IF APPLICABLE
    • Able and willing to deliver friendly, courteous, and prompt customer service.
    • Able and willing to work cooperatively with other team members.
    • Must become QSR Certified in Krispy Krunchy Chicken, Little Caesars and Cinnabon.

     

     

    Physical Requirements:  The physical demands described here are representative of those that must be met by the District Manager to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodations do not create an undue hardship for the Company.

     

    • The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to stand for long periods of time; frequently walk, use hands and fingers, handle or feel, reach with hands and arms, talk and hear; occasionally sit, climb or balance, stoop, kneel, crouch or crawl.
  • 20 Days Ago

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Casino Manager
  • Music Service
  • Rapid, SD FULL_TIME
  • M.G. Oil Company is looking to hire a casino manager in Rapid City. Great benefits for full time employees - paid holidays, vacation, 401K, health insurance and more! Must be 21 or older. Must pass ba...
  • 11 Days Ago

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FT Floating Manager/ Manager in Training
  • Music Service
  • Rapid, SD FULL_TIME
  • Seeking qualified individuals able to help management team lead an excellent team of cashiers and customer service attendants in a fast paced c-store/ liquor/ casino environment. Must be able to work ...
  • 16 Days Ago

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Area Coach (District Manager)
  • A&W Restaurants
  • Spearfish, SD FULL_TIME
  • Position Title: Area CoachJob Type: Salary, ExemptWork Location: Multiple Locations, on site.We are seeking highly motivated, organized, experienced and dynamic individuals to help us build our new A&...
  • 16 Days Ago

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FT Assistant Manager
  • Music Service
  • Hermosa, SD FULL_TIME
  • Looking for a FT dependable customer oriented team leader to join our Corner Pantry Travel Center in Hermosa, SD. Must be able to work long periods of time on your feet, lift up to 50 lbs, stoop, clim...
  • 16 Days Ago

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Scull Construction Project Manager
  • Scull Construction Service, Inc.
  • Rapid, SD FULL_TIME
  • Scull Construction Project Manager Job Description Job Summary: At Scull Construction, the Project Manager is responsible to contribute and/or for the overall management and direction of the construct...
  • 20 Days Ago

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0 District Technical Service Manager jobs found in Rapid City, SD area

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Network Administrator III
  • Kupono Government Services, LLC
  • Rapid City, SD
  • Job Description Job Description The Alaka'ina Foundation Family of Companies (FOCs) is seeking a Network Administrator I...
  • 4/26/2024 12:00:00 AM

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SIMON | Heavy Equipment Mechanic
  • Colas
  • Rapid City, SD
  • Subsidiary: Simon Simon is a subsidiary of Colas USA with operations throughout Colorado, Nebraska, South Dakota, and Wy...
  • 4/26/2024 12:00:00 AM

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Parts Manager
  • GES
  • Rapid City, SD
  • PAY SCALE: $65,000 to $75,000 DOE OVERVIEW: The Parts Manager will be responsible for the efficient and profitable opera...
  • 4/26/2024 12:00:00 AM

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Part-time Retail Sales Associate
  • Office Depot
  • Rapid City, SD
  • Job Description At Office Depot Inc., the Retail Sales Advisor is a part-time role providing exceptional customer servic...
  • 4/26/2024 12:00:00 AM

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Radiological Technologist | Orthopedic and Specialty Hospital | Full Time - 40 Hours | $10,000 Sign On Bonus Available for Qualified Candidates
  • Monument Health
  • Rapid City, SD
  • Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday...
  • 4/26/2024 12:00:00 AM

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Travel Surgical Technologist - $1,855 per week
  • Hiring Now!
  • Rapid City, SD
  • RNnetwork is seeking a travel Surgical Technologist for a travel job in Rapid City, South Dakota. Job Description & Requ...
  • 4/26/2024 12:00:00 AM

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Civil Engineer
  • CTS Complete Technical Services
  • Rapid City, SD
  • CTS is looking for a Civil Engineer for a position located in Rapid City, SD. This is a great opportunity to work for an...
  • 4/23/2024 12:00:00 AM

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Internal Revenue Agent (Examination Analyst - Examiner) 12 MONTH ROSTER - AMENDED
  • Department Of The Treasury
  • Rapid City, SD
  • Duties WHAT IS THE SMALL BUSINESS/SELF EMPLOYED (SBSE) DIVISION? A description of the business units can be found at: ht...
  • 4/22/2024 12:00:00 AM

Rapid City is located at 44°04′34″N 103°13′42″W / 44.076188°N 103.228299°W / 44.076188; -103.228299. The downtown elevation of Rapid City is 3,202 feet (976 m) and Rapid City sits in the shadow of Black Elk Peak, which at 7,242 feet (2,207 m), is the highest point east of the Rocky Mountains. According to the United States Census Bureau, the city has a total area of 55.49 square miles (143.71 km2), of which 55.41 square miles (143.5 km2) is land and 0.08 square mile (0.2 km2) is water. Rapid City is located on the eastern edge of the Black Hills, and is split in half by the Dakota Hogback. ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for District Technical Service Manager jobs
$130,411 to $169,688
Rapid City, South Dakota area prices
were up 0.8% from a year ago

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