District Technical Service Manager manages an organization's technical customer support policies, objectives, and initiatives. Provides mentoring, leadership, and organization to managers and supervisors. Being a District Technical Service Manager oversees the creation and implementation of processes that maximize efficiency and meet or exceed service quality and customer satisfaction goals. Monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Additionally, District Technical Service Manager makes recommendations for changes to products or services based on customer feedback and requests. Engages in resource planning and decision-making. Coordinates across functions to support future products and releases. Typically requires a bachelor's degree or equivalent. Typically reports to a director or top management. The District Technical Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a District Technical Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Are you someone who thrives on maintaining seamless operations and delivering exceptional customer service? At Gordon Technical, we've built our success on a foundation of dedicated service, continuous innovation, and the strength of our interpersonal connections.
We're inviting an enthusiastic Office Specialist to join us in maintaining our high-caliber service to our customers. No previous experience in this role? Don’t worry! We value potential and provide thorough training on our systems and processes. Join us, and we promise to help you expand your skills as you grow with our team.
What sets you apart:
A glimpse into your day-to-day:
Perks of joining our squad:
Are you ready to take on a full-time role that values your development, rewards your efforts, and promotes a healthy work-life balance? Press the 'Apply Now' button. Let's propel Gordon Technical into the future together!
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
People with a criminal record are encouraged to apply
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Work Location: In person
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0 District Technical Service Manager jobs found in Richmond, VA area