District Technical Service Manager manages an organization's technical customer support policies, objectives, and initiatives. Provides mentoring, leadership, and organization to managers and supervisors. Being a District Technical Service Manager oversees the creation and implementation of processes that maximize efficiency and meet or exceed service quality and customer satisfaction goals. Monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Additionally, District Technical Service Manager makes recommendations for changes to products or services based on customer feedback and requests. Engages in resource planning and decision-making. Coordinates across functions to support future products and releases. Typically requires a bachelor's degree or equivalent. Typically reports to a director or top management. The District Technical Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a District Technical Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
King Industries, Inc.
Job Description
Coatings Technical Service & Development Chemist
Location-Norwalk, CT
King Industries, Inc. is actively looking to hire a Technical Service & Development Chemist within the Coatings Additive Division. Ideal candidates should have a bachelor’s degree in chemistry or a related field, with 0-2 years of experience.
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required for this position. Duties, responsibilities, and activities may change at any time with or without notice.
Skills Required
Education and Experience Requirements
Duties and Responsibilities
Job Type: Full-time
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Work Location: In person
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