Documentation Clerk jobs in Pasadena, TX

Export Documentation Clerk

MSC USA - Houston

45,000.00 - 50,000.00 USD

Looking for a career opportunity but have no experience? 

At MSC, we are looking for candidates that would like to challenge themselves in the world of logistics. We offer a diverse environment, and it is important for us to continue to bring professionals with different background and experiences. Together, we will continue to grow while connecting the world around us. It is a big world, and it takes expertise, ingenuity, hard work and dedication to keep it moving. You will learn what it takes to move a shipment from point A to point B while gaining immeasurable industry knowledge with the largest shipping line in the world! Excited yet? Come join us! 

Job Summary

Provides general follow up and dedicated customer service on the export documentation belonging to the assigned accounts according to customer’s requirements and MSC’s policies. Facilitates the approach between clients and MSC USA, acting as a first point of contact for any inquiry related to Export Documentation. 

Key duties & responsibilities 
Communicates clearly with team members regarding workload, customer 
particulars, and problems. 
Liaises between data entry teams and customers to ensure missing information is 
received and customer’s requirements are understood via Standard Operating  Procedures. 
Provides shipment details and bills of lading to customers when requested. 
Communicates with overseas agencies to ensure corrections can be applied and 
cargo is available for release. 
Updates bills of lading according to customer’s requests with little to no errors 
generated. 

•           Attention to detail: advanced 
•           Communication skills: expert 
•           Customer orientation: expert 
•           Decision making: intermediate 
•           Dependability: advanced 

What We Offer

- Competitive Salary
- Paid Time Off (vacation days pto days sick days) 
- Health Insurance
- Dental & Vision Insurance
- Life Insurance: one-time annual salary up to $50,000
- Long Term Disability Insurance
- Paid Pregnancy Disability Leave & Parental Leave
- Business Travel Insurance
- Flexible Spending Accounts - (Health, Dependent Care,
- Transit/Parking)
- Supplemental Life, Disability, Accident, Critical Illness and
- Hospital Indemnity Plans

You will also have access to additional benefits, effective day one:
- Short Term Disability Insurance
- 401K Plan – 3% Safe Harbor Contribution with option for
- Additional 3% employer match.
- Wellness Program initiatives
- Partner Discount Programs

Mediterranean Shipping Company (MSC) is a global leader in transportation and logistics, privately owned and founded in 1970 by Gianluigi Aponte. The company has evolved from a one vessel operation into a globally respected business with a 700-vessel fleet and over 110,000 staff providing timely delivery of goods and services to customers of all industries and sizes. Present in 155 countries through 600 offices, MSC calls at 500 ports on 250 trade routes, carrying some 23 million TEU (twenty-foot equivalent units) annually. MSC’s activities BACK APPLY now include overland transportation, logistics and a growing portfolio of port terminal investments.Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

MSC Mediterranean Shipping Company

Mediterranean Shipping Company (USA) Inc. is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, sexual orientation, gender identity, disability or veteran status.