Documentation Manager manages the production of functional, configuration, and user interface documentation for computer software and hardware products. Develops and deploys standardized documentation methods and tools to efficiently produce high-quality content. Being a Documentation Manager establishes processes for effective document control. Plans and directs documentation projects and timelines. Additionally, Documentation Manager may act as final approver or editor for projects. Requires a bachelor's degree or equivalent. Typically reports to a director. The Documentation Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Documentation Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
The Documentation Specialist gathers, analyzes, and composes technical information. This individual is responsible for performing the following tasks:
1. Conducting research and ensuring the use of proper technical terminology;
2. Translating technical information into clear, readable documents to be used by technical and nontechnical personnel;
3. Using the standard help compiler to prepare all on-line documentation (for applications built to run in a Windows environment).
Education: This position requires an Associate’s Degree in a related field.
General Experience: The proposed candidate must have at least four (4) years of experience in technical writing and documentation experience pertaining to all aspects of IT.
Specialized Experience: The proposed candidate must have at least two (2) years of experience in preparing technical documentation including researching for applicable standards.
Job Type: Full-time
Pay: $77,238.77 - $93,018.74 per year
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Work Location: Hybrid remote in Baltimore, MD 21201
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