Documentation Manager jobs in Yakima, WA

Job Description

We are currently looking to hire an outgoing, energetic, and attentive manager! We are an independently owned and operated axe throwing venue in Ellensburg, WA. We strive to be Ellensburg’s premier entertainment venue. As the manager of Central Axe your responsibilities will be, but not limited to, facilitating a friendly and safe environment for all throwers, growing sales, and providing customer service.

Don't worry if you have never thrown an axe. Experience is not needed. We will provide all the techniques needed to wield the axes and the proper knowledge to facilitate an engaging experience for all. An applicant with a background in customer service, hospitality, and marketing is preferred.

Summary of Responsibilities:

Leadership/Management:

• Lead team and 1:1 staff meetings
• Manage new employee onboarding
• Enforce disciplinary action when necessary
• Represent Central Axe Throwing in an enthusiastic, fun, and professional manner
• Responsible for making sure service to customers is delivered in accordance with Central Axe Throwing standards at all times

Coaching:

• Help customers learn how to throw safely
• Assist customers regarding axe throwing experiences and booking

Operations:

• Guide the smooth conduct of events, including tournament set-up, scoring, payment processing etc.
• Participate in the sale of alcohol/wine and merchandise
• Maintain inventory of snacks and drinks

Safety:

• Ensure equipment is up to standard, procedures followed and first response delivered in exceptional cases
• Follow all safety and sanitation policies when handling food and beverage

Facilities:

• Maintain targets as well as support the set-up/clean-up etc. as needed including concessions

Other duties:

- Marketing efforts Social media/website contributions

- Member retention efforts including activities/events, initiatives, and campaigns

- Community partner outreach

Qualifications:

• CPR/AED certified
• Prefer retail, amusement or hospitality experience
• Willingness to work flexible hours including evenings and weekends
• Strong ability to coach and manage time
• Public speaking experience is a plus
• Comfortable engaging with large groups of people

Benefits:

• Competitive hourly rate
• Opportunity for growth within the company
• Staff uniform
• Employee discounts

Job Type: Part-time

Pay: $20.00 - $22.00 per hour

Expected hours: 20 – 25 per week

Benefits:

• Employee discount
• Flexible schedule

Experience level:

• 1 year

Shift:

• Day shift
• Evening shift

Weekly day range:

• Every weekend

People with a criminal record are encouraged to apply

Work Location: In person