Documentation Supervisor coordinates the production of functional, configuration, and user interface documentation for computer software and hardware products. Collaborates with technical teams to prepare accurate content. Being a Documentation Supervisor reviews edits and approves the final content. Ensures that standardized documentation methods and tools are deployed and that required document control procedures are employed. Additionally, Documentation Supervisor monitors project deliverables and timelines to ensure on-time delivery of release notes, manuals, and online content. Requires a bachelor's degree or equivalent. Typically reports to a manager. The Documentation Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Documentation Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Summary/Objective
The Supervisor position assists the Operations Managers and General Manager with real-time operations that facilitate the maximization of resources (human and automated) to achieve customer satisfaction, productivity, schedule adherence and economic goals.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Daily responsibilities are:
Ongoing responsibilities are:
Supervisory Responsibility
This position assists Operations Managers and General Manager in managing all employees of the department and is responsible for leadership, performance management and retention of crew members within its department.
Physical Demands
The physical demands described here are representative of those that must be met by a crew member to successfully perform the essential functions of this job.
While performing the duties of this job, the crew member is regularly required to talk or hear. The employee frequently is required to stand; walk; bend; use hands to handle, or feel; and reach with hands and arms. Could lift at times up to 50lbs.
Position Type/Expected Hours of Work
This is a part-time position and hours of work and days are determined by the General Manager. Evenings, weekends and some holidays are required as job duties demand.
Education and Experience
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