Documentation Supervisor jobs in Indianapolis, IN

**Documentation Technician**

**Classification: **

Non-Exempt

**Reports to: **Engineering Supervisor

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**Job Summary: **

American Art Clay Company (AMACO) was founded in 1919 by Ted O. Philpott. AMACO is known for being the first to commercially manufacture ceramic and non-ceramic clays, lead-free glazes, electric kilns and potter’s wheels. AMACO is a founding member of the Arts and Creative Materials Institute, which established safety standards for children’s art materials in 1936. Today AMACO continues to manufacture ceramic supplies with the highest standards of quality and safety. AMACO is a fourth-generation 100-year family-owned and operated company with a strong belief that art and creating art fosters well-being for the individual while enriching society as a whole. Making art facilitates tactile learning, encourages self-expression, develops craft skills and cultivates creativity. AMACO promotes a culture of continuous improvement and change; and a working environment that embraces innovation at all levels, from the factory floor to the executive offices. Everyone is empowered to improve their role, and their collaborative processes, and to participate in the common goals of safety, quality, customer care, teamwork, respect, and learning and development. We are looking for a Technical Writer who will be a part of the continuous improvement of AMACO. The Technical Writer will be responsible for supporting and completing various projects enhancing the parts, process, and culture at AMACO.

Reasonable accommodations may be made to enable individuals with disabilities.

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Responsibilities:

• Write and edit technical documentation consisting of work instructions, reports, and presentations.
• Understand how to read and write process flowcharts.
• Able to review manufacturing processes and identify opportunities for improvement.
• Ability to utilize Lean Manufacturing to standardize and improve processes.
• Work with all departments to ensure the quality and accuracy of the content is upheld.
• Create and maintain the information architecture
• Manage the TWI Training System
• Ensure documents are controlled, easy to obtain, and accurately filed.
• Provide training for TWI candidates
• Support TWI trainees through the process
• Certify and maintain TWI Trainers.
• Audit TWI system for adherence.
• Determining best practice for extract data from all possible sources
• Using statistical tools to identify, analyze, interpret patterns, and trends in complex data sets while ensuring data integrity.
• Working with all departments to ensure data is utilized to drive process improvements.

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Skills:

• Excellent organization and planning skills
• Strong attention to detail for extended periods of time
• Strong ability to multi-task and adjust to changing priorities
• Proficient in Microsoft Word, Excel, PowerPoint, Mini-tab and Outlook
• Ability to evaluate and communicate complex processes and data in written form.
• Ability to work on short and long-term projects simultaneously and meet timelines.
• Excellent interpersonal skills
• Excellent written and oral communication skills
• Ability to work in teams across functions
• Ability to work well independently and with others
• Ability to create training videos/tutorials
• Ability to identify opportunities for improvement

Work Environment:

The main work environment is an office setting; however, there is a need for work to be performed on the manufacturing floor. Must have the ability to work in both hot and cold environments depending on the weather/season.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type/Expected Hours of Work:

This is a full-time position. Hours of work are Monday through Friday, 40 hours per week. Occasional evening and weekend work may be required as job duties demand.

Travel:

No travel is expected for this position.

Education and Experience:

• Bachelor’s Degree in English, Science or engineering field or equivalent experience
• 3 years of experience in technical writing for production (preferred)
• 3 years of manufacturing experience (preferred)

EEO Statement:

AMACO is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: AMACO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at AMACO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the location where we operate. AMACO will not tolerate discrimination or harassment based on any of these characteristics.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

You should be proficient in:

• Mechanical Troubleshooting Skills
• Lean Manufacturing Principles
• Root Cause Analysis
• Process Development
• Microsoft Excel

Salary info:

$23.75 - $23.75 / hr