Documentation Supervisor coordinates the production of functional, configuration, and user interface documentation for computer software and hardware products. Collaborates with technical teams to prepare accurate content. Being a Documentation Supervisor reviews edits and approves the final content. Ensures that standardized documentation methods and tools are deployed and that required document control procedures are employed. Additionally, Documentation Supervisor monitors project deliverables and timelines to ensure on-time delivery of release notes, manuals, and online content. Requires a bachelor's degree or equivalent. Typically reports to a manager. The Documentation Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Documentation Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Job Description
Export Documentation Specialist
The position of Export Documentation Specialist with CargoLoop, LLC requires certain knowledge and skills in order to be successful. Generally, this position requires the following skills:
Customer Service- Knowledge of principles and processes for providing customer service. This includes internal and external customer needs assessment, meeting quality standards, and evaluation of good customer service.
Interpersonal skills – Interaction with clients and staff appropriately, depending on the situation, culture, and position, and ability to get along with others while getting the job done effectively.
Data Entry – Using various computer and online programs to enter new data and update the current data set to reflect changes in day-to-day operational changes
Active Learning- Understanding the implications of new information for both current and future problem solving and decision making.
Active Listening-Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, and approaches to problems.
This position is responsible for all aspects of export documentation with regard to the loading terminal.
Responsibilities
Requirements
Work Hours: 9:00 AM – 5:00 PM
Type of Job: Full Time
We are currently not offering Medical or Dental Insurance.
This document does not represent an employment contract. Employment is at will and can be terminated by either the employer or employee without notice or without cause.
Job Type: Full-time
Schedule:
Ability to commute/relocate
Experience:
Language:
Work Location: One location
Job Type: Full-time
Pay: $36,000.00 - $39,000.00 per year
Benefits:
Schedule:
Education:
Experience:
Work Location: In person
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